Master's level Clinical Manager

Location: Worcester, MA - Behavioral Health Partners MetroWest

Pay rate: $70,000-$75,000/annually

Schedule: Monday - Friday 8:30am - 5:00pm (Must be able to work some early mornings)

• Health, dental, vision insurance
• Paid time off
• 401k with company contribution
• Tuition reimbursement
• Discounts on wide array of services/entertainment

Qualifications:

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• Masters degree with first level license (RN, LICSW, LMFT, LMHC, licensed psychologies, or LADAC-I); or Master's degree in a related field and at least two (2) years of relevant post-graduate experience; or Master's degree in an unrelated field and at least (5) years of relevant post-graduate experience.
• Strong skills in the areas of communication, follow through, collaboration, and customer service.
• Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and patients.
• Excellent time management and organizational skills
• Strong Computer skills, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
• Must hold a valid drivers' license. Must have access to an operational and insured vehicle

The Clinical Care Manager is responsible for:

• Collaborating with team members to implement measures that decrease episodic care and meet quality outcomes.
• Supervising team of care coordinators to help MassHealth members connect to the appropriate care.
• Working as part of a multidisciplinary team consisting of Behavioral health, Medical, Recovery support staff, to help navigate and coordinate care for clients exhibiting complex health issues.
• Participating in meetings with other Community partners, and stakeholders.
• Supporting care coordinator in advocating for client treatment.
• Developing a person-centered treatment plan with each Engaged Enrollee, with input from Care Team members and other stakeholders as well as updating the treatment plan according to required timeframes.
• Supervising Care Coordinators in supporting Engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, and facilitating enrollee participation in those services.
• Conducting weekly supervision with assigned care coordinators.
• Learning all BHCP policies, procedures, protocols and plans and deliver CP supports and activities in compliance with them. Ensure all CP Team members are trained and comply with these protocols.
• Developing knowledge about all focus populations and assist CP Team members in doing so.
• Learning evidence-based practices identified by the BHCP, and deliver CP supports and activities in compliance with them and ensure all CP Team members are trained and supported in implementing them.

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Spectrum Health Systems is an equal opportunity at will employer and does not discriminate against any employee or
applicant for employment because of age, race, religion, color, disability,sex, sexual orientation or national origin.

• Worcester, MA, USA