Operations Manager (Customs Brokerage)

DHL Global Forwarding
paid time off, 401(k)
United States, South Carolina, Columbia
Dec 23, 2024
Description Job Title: Operations Manager (Customs Brokerage) Job Location: West Columbia, SC We have an exciting opportunity for a *Operations Manager (Customs Brokerage)* to manage and coordinate all customs clearance activities. Key Responsibilities: Manages and coordinates customs clearance activities in an efficient and cost effective manner Ensures compliance with federal and foreign regulations governing the shipment, receipt and documentation of imported/exported products being shipped through all DGF facilities Implements and trains on policies, procedures and service standards for customs clearance operations Ensures all policies and procedures are consistently administered Has input into the development of polices based on skill set and experience Responsible for meeting key performance indicators targets for a given product Responsible for hiring, coaching, training, and developing subordinate staff Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes Skills / Requirements: Considerable knowledge of all regulatory aspects related to importing Logistics experience preferred Ability to create and execute vision for customs product that incorporates compliance, customer service, commercial value and shareholder value. Exceptional analytical and problem solving skills Excellent verbal, written, and interpersonal communication skills. Strong computer skills, including word processing, spreadsheet, presentation, and database applications Demonstrated personal leadership skills, sharing the core vision and values of DGF Financial skills / budgeting experience Typically requires BS/BA including at least 2 years of supervisory experience Benefits: (All non-union employees) Total Compensation Package: We offer a competitive base salary. 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement. Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders. Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs. Vision: Optional coverage for eye exams, frames, and contact lenses. Dental: Optional coverage for preventative, major, and basic dental services. Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days. Why join DHL Global Forwarding? We are part of the DHL Group the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND A GREAT PLACE TO WORK ! WHY DOES THIS MATTER TO YOU? It means that when you partner with DHL Global Forwarding you're working with an ethical and socially responsible company. We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give. And that's why external organizations have granted us different accolades for our people practices Our Vision: The Logistics Company for the World Our Mission: Excellence. Simply Delivered. Our Purpose: We connect people, improving their lives. Our Values: Respect & Results Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility At DHL Global Forwarding we cultivate a culture that values both respect and results, placing a strong emphasis on fostering a diverse and inclusive workforce. DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Work Authorization: DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role. About DHL Global Forwarding (DGF): DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services. Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments. #LI-RL2 Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.