ParaTransit Dispatcher

Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.

40 Hours Per Week
Typical schedule is Monday - Friday, however, hours may vary and include weekend work as needed.

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

This position is responsible for assigning staff and vehicles to scheduled pick-ups, demand response, and other paratransit related operational services based on staffing, maintenance constraints, fleet availability and service needs. This position ensures that paratransit operational staff reports to work in accordance with standard operating procedure to carry out task deemed necessary to support day-to-day operations. Routinely, this position will work to fill open shifts daily as interruptions in services may occur and to ensure passengers maintain schedule adherence to their allotted times. This position is responsible for reporting customer service related issues to management and assisting paratransit passengers with service related inquiries. Utilizing Automatic Vehicle Location ( AVL) and Passenger Trip scheduling software, this position works in coordination with the Paratransit Manager, Maintenance Crew, and if applicable, Electronics and IT Operations to report and resolve issues that may obstruct daily operations or the ability to provide accurate service and data for National Transit Database ( NTD) reporting. Lastly, this position will also provide back-up support at the Van Operator capacity. Applicants will submit to drug and alcohol testing as required by the US Department of Transportation.

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.