FeaturedRegional Access Point (RAP) Assessment & Diversion Specialist

The Regional Access Point (RAP) Assessment & Diversion Specialist serves families, single adults and young adults experiencing homelessness who are residing throughout the Seattle and King County area. The Assessment & Diversion Specialist will provide core services of system entry, including- discussion of diversion options and explanation of the diversion program; completing household CE/Coordinated Entry assessments; communication/coordination with clients and participating in Coordinated Entry (CE) agencies/programs, and housing navigation services. This position will focus on shelter diversion services with the goal of quickly housing individuals and families seeking shelter, providing an alternative to entering emergency shelter. They will work with each family to identify solutions and alternative housing arrangements that quickly resolve the housing crisis. The RAP Assessment & Diversion Specialist will work with Coordinated Entry (CE) and other County and City agencies to facilitate access to additional services which may include Housing location, landlord engagement; Partnership in the Seattle/King County WorkSource system, linkages to behavioral and physical health services as needed. Participate in outreach events with new and established community partners to provide CE assessments and diversion conversations for vulnerable populations as needed.

Intake & Referrals: Provide System Entry Services: Schedule household appointments via phone and serve clients at walk-ins, of any household type and/or offer possible alternative off-site access (mobile and/or phone assessments, etc.); Discuss diversion options, and where appropriate, referrals to diversion services. Provide Household Assessments using CE Housing Triage Tool. Discuss next steps with households and provide community resources as appropriate. Facilitate identification of household strengths and needs, resources and/or referrals to other mainstream services, notably health, employment, and education to increase household income using a whole-health approach. Provide information about Housing Navigation Services to ensure clients are supported in gathering documentation needed for housing screening. Conduct inspection of rental properties to ensure habitability and/or provide the appropriate forms to the landlord, along with the lead-based paint info/forms to support units that are habitable prior to move-ins.

Communication: Ensure clear and consistent communication and coordination with clients and participating CEA agencies/programs. Assist clients in advocating for their needs and accessing services and resources. Act as a liaison between clients, families, support networks, landlords and community agencies involved with their needs, and maintain ongoing communication with other providers as necessary.

Community Connection: Facilitate access to additional services from a whole-health perspective, which may include: housing location information, landlord engagement; participate in outreach efforts, develop, and maintain partnerships with other community agencies to facilitate referrals, including DSHS/Seattle/King County WorkSource/Medicaid/HEN; varied behavioral and physical health services, etc.

Record Keeping: Input data into local HMIS, Caseworthy and other data entry systems - consistently attending trainings and seeking learning opportunities, updating skills as new information is available. Create and maintain Excel spreadsheets to support data gathering and client files. Maintain accurate and confidential client case records/notes and electronic files in required database systems ensuring client records are kept in accordance with agency and contract standards. Maintain accurate and timely data, documentation, and success stories to meet program goals and contractual requirements.

Teamwork: Participate in program, department, and agency meetings online and in-person. Attend inter-agency groups that provide assistance and advocacy to homeless families. Participate in County and Regional Learning Circles and trainings as needed.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Solid Ground is an equal opportunity employer committed to workplace diversity. We do not discriminate on the basis of gender, age, race and color, religion, marital status, national origin, disability or veteran status.