Title: Senior Manager, Digital Transformation
Location: Ashburn,VA
POSITION SUMMARY:
CPG Beyond is seeking a Senior Manager, Digital Transformation to establish and lead the organization's enterprise Project Management Office (PMO) and accelerate measurable business transformation across functions. This leader will create the governance, standards, portfolio visibility, and value-realization discipline required to translate strategic priorities into successful outcomes.
The role will connect business strategy, process improvement, technology, data, AI, automation, and change management. It will partner with executive and functional leaders to identify opportunities, prioritize investments, resolve cross-functional barriers, and ensure that initiatives deliver clear operational and financial results. The Senior Manager will lead the Digital Transformation Leader and build the PMO and transformation capability as organizational demand grows.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Establish and Lead the Enterprise PMO
- Design and launch the PMO charter, service model, governance structure, intake process, stage gates, prioritization methodology, and portfolio review cadence.
- Establish practical standards for business cases, project charters, requirements, schedules, budgets, RAID logs, status reporting, change control, benefits tracking, and project closure.
- Create portfolio dashboards that clearly show initiative health, milestones, interdependencies, resource demand, budget status, risks, decisions, and value delivery.
- Facilitate executive portfolio reviews and decision forums; elevate trade-offs and lead fact-based recommendations on sequencing, funding, resourcing, and corrective action.
- Develop scalable delivery methods appropriate to the work, including predictive, agile, and hybrid approaches.
- Improve project-management maturity without creating unnecessary administrative burden
2. Transformation Portfolio and Business Partnership
- Partner with business leaders to identify operational pain points, growth constraints, customer and employee experience opportunities, and technology-enabled improvements.
- Lead structured discovery, opportunity assessment, process analysis, and prioritization across departments.
- Translate strategic goals into a sequenced transformation roadmap with clear owners, dependencies, investment requirements, outcomes, and measures.
- Ensure initiatives have accountable executive sponsors, business owners, delivery owners, and benefit owners.
- Maintain transparency across the business-technology portfolio, including platforms, capabilities, planned changes, adoption gaps, and areas requiring modernization.
3. AI, Automation, Data, and Digital Enablement
- Build and maintain an enterprise pipeline of high-value AI, automation, analytics, and digital opportunities.
- Assess opportunities based on strategic alignment, business value, feasibility, data readiness, risk, security, adoption requirements, and total cost of ownership.
- Partner with technical teams, business subject-matter experts, and external providers to move qualified concepts from discovery and prototype into production and scale.
- Promote responsible use of AI and ensure initiatives align with company standards for security, privacy, data, architecture, lifecycle management, and human oversight.
- Leverage the Microsoft ecosystem and core business platforms, including Microsoft 365, Copilot, Copilot Studio, Power Platform, Power BI, SharePoint, Teams, NetSuite, CRM, FSM, and related enterprise systems.
4. Value Realization and Performance Management
- Partner with Finance and business leaders to define baselines, assumptions, benefit categories, measurement methods, and validation requirements before initiatives are approved.
- Establish and track financial and operational outcomes, including hard-dollar savings, cost avoidance, productivity capacity, revenue enablement, gross-margin improvement, cycle-time reduction, quality improvement, and risk reduction.
- Maintain a transformation value pipeline and regularly report forecast, committed, realized, and Finance-validated benefits.
- Conduct post-implementation reviews to confirm adoption, performance, lessons learned, and corrective actions.
- Prevent double counting and clearly distinguish realized P&L impact from cost avoidance, capacity creation, and revenue influenced.
5. Change Leadership and Adoption
- Create change-management, stakeholder-engagement, communication, training, and adoption plans proportionate to initiative complexity and impact.
- Assess organizational readiness and work with leaders to address process, role, policy, data, and behavioral changes required for success.
- Develop practical playbooks and reusable assets that strengthen the organization's ability to adopt change.
- Use adoption and outcome data to refine solutions after launch.
6. Team, Vendor, and Delivery Leadership
- Lead, coach, and develop the Digital Transformation Leader and future PMO or transformation resources.
- Clarify roles between business owners, project managers, product or process owners, technical teams, vendors, and executive sponsors.
- Manage consultants, systems integrators, and technology partners against scope, cost, schedule, quality, security, documentation, adoption, and outcomes.
- Build a high-accountability culture focused on transparency, constructive escalation, business partnership, and measurable results
QUALIFICATIONS:
- +7 years of progressive experience across project or portfolio management, business transformation, process improvement, technology delivery, or related disciplines.
- Demonstrated experience establishing, redesigning, or leading a PMO or enterprise portfolio-management function.
- Proven ability to lead cross-functional transformation initiatives from opportunity identification and business case through implementation, adoption, and value realization.
- Strong executive communication, facilitation, stakeholder management, financial analysis, and decision-support skills.
- Experience applying AI, automation, analytics, and digital technologies to business processes and operating models.
- Working knowledge of enterprise platforms such as Microsoft 365, Copilot, Power Platform, Power BI, SharePoint, Teams, ERP, CRM, FSM, and data/analytics platforms.
- Ability to operate effectively in a growing, distributed, operationally complex business and to balance strategic leadership with hands-on execution.
- Experience managing external partners, consultants, statements of work, budgets, and delivery commitments.
Education/Experience:
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Bachelor's degree in Business, Information Systems, Engineering, Operations, Finance, or a related field; advanced degree preferred.equivalent experience.
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PMP, PgMP, Lean Six Sigma, Prosci, SAFe, or comparable credentials are preferred but not required when equivalent experience is demonstrated.
Computer Skills:
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Proficiency in Microsoft Suite applications such as: Excel, Word, and Outlook
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Knowledge of NetSuite is a PLUS.
Certificates and Licenses:
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No certificates or licenses required (if some are required, list them here)
Supervisory Responsibilities:
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No supervisory responsibilities We have standard language we can add if required.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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While performing duties of this job, the employee is occasionally required to move objects 10-50 pounds; they are frequently required to stand, walk, stoop. Kneel, crouch, or crawl; Occasionally required to sit and climb and balance. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Pre Employment Requirements: Employment is contingent upon successful completion of a pre-employment background check, drug screening, and motor vehicle record (MVR) review, in accordance with applicable federal, state, and local laws. Positions requiring driving must have an MVR that meets company and insurance carrier standards.
CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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