Receptionist - Front Desk

Catholic Charities Maine is hiring a Receptionist for the Front Desk. This position is the welcoming face and voice of Central Services and provides professional, friendly, and attentive reception support for all incoming calls and visitors, while also offering administrative assistance across all Central Services departments.

This part-time position is ideal for someone who genuinely enjoys helping people, thrives in both quiet and busy environments, and takes pride in creating a safe, warm, and organized front desk experience.

Key Responsibilities

• Greet all visitors, staff, volunteers, and guests with a joyful, cheerful, and professional demeanor
• Answer and route incoming phone calls and emails
• Maintain front desk safety and security by being alert to who is coming and going
• Provide administrative support to Central Services departments
• Process daily mail and create the daily check log
• Perform data entry, scanning, and filing (including Excel-based tasks)
• Handle confidential and sensitive information with discretion
• Work independently during quieter periods and manage high-volume activity during busy times
• Assist with Volunteer Services

Schedule: Monday & Wednesday 12:30pm to 4:30pm, and on-call as needed

Pay Rate: $18.56 - $19.20 per hour

Benefits:

• A great team of coworkers
• 401(k) agency contribution
• All employees earn Earned Time Off

Required Qualifications

• High School Diploma or equivalent
• Minimum of two (2) years' experience in a responsible administrative or reception role
• Demonstrated ability to handle confidential and sensitive information
• Strong customer service skills
• Proven accuracy with detail-oriented work
• Ability to multitask and shift between varying responsibilities
• Proficiency in Microsoft Word and Excel (Excel data entry required)
• Comfort with scanning and other office software systems
• Strong focus on data entry and accuracy