Marketing Coordinator (Email & App Campaigns)

Aquent is proud to partner with a leading national retail brand that deeply understands its customers and is dedicated to delivering exceptional value and memorable experiences. This innovative brand leverages cutting-edge digital strategies to connect with a vast audience, driving engagement and loyalty in a competitive market. Join a team where your organizational prowess directly contributes to these impactful customer interactions, especially during the most critical times of the year, helping shape how millions experience the brand.

Are you a highly organized and detail-oriented professional ready to be at the heart of dynamic digital marketing operations? We are seeking a pivotal individual to join our client's CRM team, where you will play a crucial role in bringing their email and app marketing campaigns to life. You won't just manage tasks; you'll be the central force ensuring that every customer-facing message is perfectly timed, flawlessly executed, and ready to impact millions of customers. This is an exciting opportunity to ensure seamless execution for a brand that touches lives daily, especially as you navigate the energy of the bustling holiday season.

What You'll Do

• Mastermind the go-to-market calendar for all email and app campaigns, ensuring flawless launches on the right day and at the ideal moment.
• Maintain meticulous accuracy and currency of the campaign tracker, serving as the essential source of truth for database and development teams.
• Facilitate the hand-off of approved creative assets to developers, rigorously confirming each campaign's correct setup before it goes live.
• Orchestrate the entire proofing and approval workflow with business owners, diligently tracking feedback and ensuring all sign-offs are secured on schedule.
• Serve as the final guardian of quality by meticulously proofing customer-facing assets for precision, brand voice consistency, and overall accuracy.
• Collaborate seamlessly with key partner teams, including App, Email Creative, Integrated Marketing, and Database Marketing, to drive unified campaign execution.
• Thrive in a fast-paced environment, expertly juggling multiple campaigns and navigating tight deadlines, particularly during peak retail periods.
• Provide essential support for reports and presentations, contributing to strategic insights as needed.

What You'll Bring

• 1 to 4 years of hands-on experience in marketing coordination, campaign coordination, or marketing project management.
• Demonstrated experience in managing complex campaign calendars, streamlining proofing workflows, or optimizing approval processes.
• A strong background in B2C or consumer marketing, coupled with an innate understanding of effective customer-facing tone and messaging.
• The confidence to proactively ask questions, diligently seek answers, and persistently follow up with stakeholders to keep all deadlines firmly on track.
• Exceptional attention to detail, ensuring precision in every task.
• Impeccable written and verbal communication skills, fostering clear and effective interactions.
• Comfort navigating ambiguity and adapting to manual processes within a rapidly evolving operational landscape.
• Proficiency in Excel and PowerPoint to manage data and create compelling presentations.
• Critical availability throughout the holiday season. This role is integral to supporting retail peak, making planned time off from November through early January incompatible with the demands of the position.

Nice to Have

• Familiarity with Smartsheet and Litmus (training will be provided to ensure your success).
• Exposure to Salesforce Marketing Cloud or Airship (training will be provided, as your role focuses on coordination, not campaign building within these tools).
• Prior experience in retail or e-commerce environments.
• Experience gained from an agency or in-house email marketing team.

Why This Role

• Gain invaluable hands-on experience contributing to a well-known consumer brand's dynamic CRM program during its most impactful season.
• Join a supportive team dedicated to your growth, providing comprehensive training on essential tools and established processes.
• As an Aquent contractor, you'll be eligible for a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) options, and paid sick leave. Full details are available at aquent.com.