New

Internal Services Specialist

Aleron
United States, South Carolina, Columbia
Sep 18, 2026
Description Job Title: Internal Services Specialist Location: Columbia, SC Employment Type: Temp (12 Months) Industry: Manufacturing Compensation: $36.92-$40.42/Hour Schedule: 40 Hours/Week 1 ^st Shift About the Opportunity: We're seeking a detail-oriented Internal Services Specialist to support invoice data collection and document management activities for utility providers across the United States and Canada. This role is well suited to someone who is comfortable with high-volume phone communication, follows established processes accurately, and can manage routine tasks efficiently while knowing when to escalate more complex issues. Why You'll Love Working Here: Supportive, team-driven culture that values collaboration, transparency, and accountability. Opportunity to grow your career with a global workforce solutions leader serving multiple industries. People-first environment that encourages employees to bring their authentic selves to work. Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates. Why This Opportunity is Exciting: This role offers the chance to join a company that prioritises both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally. About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Sound like a good fit? APPLY TODAY What You'll Do: Contact utility providers by phone, email, fax, and online channels to obtain missing invoice information, with up to 8 hours of phone-based work per day. Review key data points to determine which invoices need to be obtained and update internal systems with completed tasks and relevant information. Negotiate fee waivers and due-date extensions with providers when required. Communicate clearly and accurately with internal and external stakeholders while meeting established KPI and Standard Operating Procedure requirements. Identify opportunities to improve existing processes and escalate non-routine or complex issues to senior team members as appropriate. Job Requirements What You'll Bring: High School Diploma or GED 3+ years of experience in a similar phone and data based role What Sets You Apart: Associate's Degree Successful completion of UBK training (provided by client the 1st two days on assignment) Specialized skill training or certification pertinent to the position Professional phone presence Strong verbal and written communication skills Ability to negotiate effectively in a professional manner Ability to research and navigate websites and internal systems Excellent time management skills Reliable and able to multi-task Microsoft Office Suite (Outlook skills). Type at a minimum of 45 WPM Additional Information: Upon offer of employment, the individual will be subject to a background check. After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit. The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy \| Acara Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply