Portfolio Management and Operations Manager

Job Summary:

Role Summary

The Portfolio Management and Operations Manager provides department-wide leadership for the operating model that connects School of Medicine Information Services priorities to execution across functional areas. This role oversees portfolio governance, department operations, financial planning and forecasting, procurement coordination, workforce and HR operations, capacity planning, risk management, operational agreements (MOUs, SOWs), and select strategic initiatives.

Working closely with the IT Assistant Director, PMO, Finance, Human Resources, procurement partners, and functional leaders, the position drives prioritization, operational effectiveness, resource alignment, and executive decision-making. The role serves as both a strategic portfolio leader and an operational integrator in a complex, matrixed environment.

Supervision Received

Reports to the IT Assistant Director, School of Medicine Information Services.

Supervision Exercised

Directly supervises the Information Services Operations Coordinator, including workload management, coaching, development, performance feedback, and formal performance management. Provides functional leadership across cross-functional teams, contractors, and stakeholders involved in portfolio governance, operations, workforce planning, risk management, and strategic initiatives.

Key Responsibilities

Strategic Portfolio Governance & Executive Support (30%)

• Lead portfolio governance, prioritization, capacity planning, and executive decision support.

• Provide portfolio visibility, reporting, forecasting, and recommendations on priorities, risks, dependencies, and resource allocation.

• Partner with the PMO to align portfolio decisions with execution.

Department Operations, Finance, Procurement & Agreements (25%)

• Coordinate department operations, financial planning, forecasting, procurement, and vendor management.

• Oversee MOUs, SOWs, and service agreements from initiation through renewal and implementation.

Workforce, Capacity Planning & Risk Management (20%)

• Coordinate workforce planning, recruiting, onboarding, and HR-related processes.

• Monitor capacity, staffing needs, resource utilization, forecasts, and organizational risks.

Transformation Initiatives & Program Governance (15%)

• Lead or govern high-impact cross-functional initiatives and programs.

• Establish governance, stakeholder alignment, risk management, and accountability frameworks.

People Leadership & Continuous Improvement (10%)

• Supervise and develop the Information Services Operations Coordinator.

• Drive process improvement, operational efficiency, reporting enhancements, and a culture of accountability and continuous improvement.

This description summarizes the general nature and level of work performed and is not intended to be all-inclusive. Responsibilities may change based on organizational needs and business priorities.

Work Location:

Hybrid - this role is eligible for a hybrid schedule of three (3) days per week on campus and as needed for in-person meetings.

Why Join Us:

The School of Medicine (SOM) Office of the Dean Information Services team supports a wide range of digital, data, application, infrastructure, compliance, web, and end-user technology services across departments. This role provides department-wide portfolio and operations leadership across these functional areas and is not assigned to a single delivery team.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 15/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced-rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• A bachelor's degree in business, business administration, information systems, healthcare administration, public administration, organizational leadership, communications, or a directly related field from an accredited institution.

  • Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis.

• At least four (4) years of experience in portfolio management, program management, PMO/enterprise delivery, business operations, strategy and operations, technology operations, organizational transformation, or a closely related field.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Master's degree in business administration, management, information systems, healthcare administration, public administration, or a related field.

• Experience in higher education, healthcare, academic medicine, technology, or other complex matrixed organizations.

• Experience leading portfolio, program, or operational management functions, including prioritization, governance, capacity planning, forecasting, resource management, and executive decision support.

• Experience managing department operations, financial planning, workforce and HR processes, procurement, vendor/contractor relationships, and operational agreements (e.g., MOUs, SOWs).

• Experience leading cross-functional teams, supervising staff, and utilizing portfolio, project management, analytics, or reporting tools to support organizational decision-making.

Conditions of Employment:

• Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.

Knowledge, Skills, and Abilities:

• Knowledge of portfolio governance, workforce planning, financial management, operational planning, risk management, and organizational effectiveness.

• Skill in analyzing complex information, developing recommendations, forecasting resource needs, and supporting executive decision-making.

• Ability to communicate effectively with executive leadership, technical teams, and business stakeholders, translating complex concepts into clear and actionable information.

• Ability to build partnerships, influence outcomes, and foster accountability across diverse stakeholder groups without direct authority.

• Ability to lead and develop staff, manage competing priorities, navigate ambiguity, and drive continuous improvement in a dynamic environment.

• Ability to exercise sound judgment, discretion, and professionalism when handling sensitive organizational information.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Michelle Dedin, michelle.dedin@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues for five (5) days from the posting date.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $89,092 to $119,383.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll in the occupational health medical surveillance program.