New 
Customer Business Specialist - Lumberton, NJ
 Heilind Mil-Aero | |
 United States, New Jersey, Lumberton | |
 Sep 17, 2026 | |
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JOB SUMMARY
The major objective for this position is to increase sales in your assigned territory through growing existing customer accounts, cultivating new accounts, and creating new business opportunities. You will be in a thriving environment handling established OEM and contract manufacturing (CM) accounts. Your goal is to take Heilind Mil-Aero, its franchised lines, and services deeper into the accounts and be the indispensable and trusted go-to source. Organization A strong predictor of success for a Customer Business Specialist is the ability to build relationships. You are the quarterback as you collaborate with the field support team and other key departments to build solid relationships with our customers and suppliers built on Heilind Mil-Aero's performance, trust, and innovation. Utilize all the resources, services and personnel that are at your disposal to make you and Heilind indispensable to the customer. Performance Objectives * Before you start the journey, it's important that you have the road map. Within the first 2 weeks, take the initiative to meet with your branch leadership to understand the Company vision, key Company objectives and most important your individual objectives & expectations. * Within the first 30 ... Learn, with the help of your Inside Sales Manager the structure of Heilind and how to work within this structure. Learn the system tools so you can perform all tasks related to your job. * Within the first 60 ... Proactively introduce yourself to all your accounts. Meet with your Field Sales Team to review your top 20 accounts and discuss engagement & opportunities. Reach a high level of comfort with our CRM and Sales tools. * Within 90 .. Proactively introduce yourself to our top 10 Supplier Reps. Discuss your assigned accounts how you can work together with them to grow Heilind's business. All assigned training modules should be complete at this time. * Within the first 6 months ... You will be at the point of regular meetings with your Field Sales team members and Inside Sales Manager, sharing account information, developing, and executing strategies to pursue opportunities and grow Heilind's business. Identify 5 new customers with growth potential. Profile existing accounts, identifying $100,000 of new opportunities that Heilind Mil-Aero doesn't currently enjoy. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned. * Work with and support Field Sales Representatives to increase business at assigned accounts. * Identify, profile, qualify and quantify key growth markets and accounts. * Develop solid working relationships with key contacts within assigned customers. * Provide high levels of customer service through phone calls, emails, letters, and faxes. * Develop and execute effective quoting strategies for assigned customers. * Provide regular backup support for other Inside Sales team members. | |