Social Media Project Assistant

Education Requirements

• Associate degree from an accredited college or university in Marketing, Communications, Public Administration, Business Administration, Urban Planning, Community Development, Advertising, Design, Humanities, or a related field preferred.
• Equivalent experience may be substituted for education requirements.
• Strong understanding of digital communications, community outreach, and social media best practices.

Experience Requirements

• Minimum of 2 years of professional experience in marketing, advertising, communications, public relations, social media management, or a related field.
• Experience creating and managing content for social media platforms such as Facebook, Instagram, LinkedIn, TikTok, and similar channels.
• Experience developing content calendars, coordinating campaigns, and supporting community engagement initiatives.
• Experience working with government agencies, nonprofit organizations, educational institutions, or other public-facing organizations is highly preferred.

Preferred Qualifications

• Strong writing, editing, and proofreading skills with the ability to tailor messaging for diverse audiences.
• Experience creating short-form video content, photography, graphics, and digital marketing materials.
• Proficiency with Canva, Adobe Creative Suite, or similar content creation and graphic design tools.
• Strong project management, organizational, and multitasking abilities.
• Knowledge of social media trends, analytics, accessibility standards, branding, and public engagement strategies.
• Ability to work independently while collaborating effectively with internal teams and community partners.

Physical Capabilities

• Ability to sit for extended periods while using a computer and digital media tools.
• Frequent use of standard office equipment, including computers and mobile devices.
• Ability to attend community events and capture photo and video content as needed.
• Occasional standing, walking, bending, reaching, and lifting materials up to 25 pounds.
• Ability to communicate effectively in person, virtually, and through written communications.

Job Duties

• Support the Housing and Human Services (HHS) Department by creating engaging communications and social media content that promotes programs, services, events, and community resources.
• Develop and publish content across multiple digital platforms to increase community awareness and engagement.
• Create graphics, photos, videos, captions, and marketing materials aligned with organizational branding and messaging standards.
• Maintain social media content calendars and coordinate posts around campaigns, events, and department priorities.
• Monitor social media performance metrics and recommend strategies to improve engagement and reach.
• Attend community events to capture real-time content and support outreach efforts.
• Collaborate with department staff, community partners, and stakeholders to communicate important information to residents.
• Ensure all content is accurate, accessible, timely, and consistent with established brand standards.

Benefits

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.