ERP Manager (Dynamics Business Central)

Snapshot:

• Become the Subject Matter Expert for a manufacturing company's internal ERP solution
• 1 direct report (Previous people management experience is not required)
• Microsoft Dynamics 365 Business Central is required
• Focus on Operations, supply chain, Warehousing, shipping, and similar business processes
• Location: HQ in Milwaukee, WI. (Relocation assistance is an option)

Role Overview:
The IT ERP Manager is a hands-on leader responsible for the ownership, support, and continuous improvement of the company's seven (7) Microsoft Dynamics 365 Business Central ERP instances across multiple business entities. This role ensures Business Central effectively supports manufacturing, supply chain planning, MRP, procurement, sales order management, inventory, accounting, and reporting. This role operates within a customized Business Central environment and requires quickly understanding existing system behavior, stabilizing operations, and partnering with vendors to incrementally align the platform with best practices. The position combines functional and technical ERP expertise, project delivery accountability, stakeholder management, ERP vendor management, and team leadership to deliver reliable ERP solutions and measurable business improvements.

Key Responsibilities:

• Own the Microsoft Dynamics 365 Business Central ERP platform and related applications and data integrations, ensuring system stability and availability. This includes hands-on involvement in project delivery, enhancements, customizations, support, and licensing
• Provide ERP design and configuration expertise for manufacturing operations, supply chain planning, MRP, inventory, purchasing, sales orders, shipments, invoicing, accounting processes and internal controls
• Lead ERP-related projects and enhancements from request through delivery, ensuring scope, timeline, adoption, and business outcomes are achieved
• Manage stakeholder relationships; translate business priorities into practical ERP solutions and clear delivery plans
• Lead, manage, and prioritize work for a small ERP team and manage ERP vendors and third-party solution partners to drive improvements and deliver results
• Analyze and understand existing system configurations and customizations; identify opportunities to reduce complexity, improve maintainability, and align to Business Central best practices
• Performs other duties as assigned

Qualifications and Experience

• Bachelor's degree in Information Technology, Management Information Systems, or equivalent experience
• 5+ years of progressive ERP experience and expertise in a manufacturing environment, including 3+ years with Microsoft Dynamics 365 Business Central
• Demonstrated experience leading ERP projects or major enhancements, including requirements, solution design, testing, implementation, training, adoption, and support
• Experience with IT Incident, Problem and Change Management
• Experience managing a small ERP team, ERP vendors, consultants, and implementation partners to deliver quality outcomes, resolve issues, and meet agreed-upon priorities and commitments
• Strong stakeholder management skills with the ability to work directly with business users, managers, and directors to proactively manage expectations and deliver results
• Preferred experience with intercompany transactions, Mergers & Acquisitions and ERP consolidations
• Prior experience with Microsoft Navision and Microsoft Dynamics 365 Financials and Supply Chain Management a plus
• Preferred experience with Business Central add-ons and integrated solutions such as Avalara, Zetadocs, Lanham eShip, EDI, warehouse, and shipping systems, Paperless MV2 or similar MES solutions, Salesforce CRM, data warehouse and Power BI reporting

Competencies:
Key competencies for success include manufacturing business process fluency, project delivery discipline, stakeholder management, vendor accountability, team leadership, structured problem solving, data discipline, and change management. Demonstrates the ability to prioritize competing requests, communicate clearly across functions, drive adoption, and deliver practical improvements that increase system trust, planning accuracy, process consistency, and operational execution.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is using a computer and telephone, participating in meetings with peers, or walking on the production floor with staff. The employee is required to talk and hear. The employee is required to walk and occasionally required to stoop, kneel, and crouch and often uses hands to handle objects, tools, or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception and ability to adjust focus.

Work Environment and Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office Roles: Work is performed primarily in an indoor office environment and/or at customer sites, with frequent use of standard office equipment (computer, phone, printer/copier). Position may require extended periods of sitting and/or standing, repetitive hand motions (keyboard/mouse), and viewing a computer screen for prolonged periods. May require occasional lifting and carrying of materials and technology equipment (typically up to 25 lbs.). Local and/or overnight travel may be required; travel frequency varies by business needs.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.