Office Manager

Join Bright Horizons as an Office Manager and play a key role in supporting children, families, and center staff. In this role, you'll manage communication, enrollment, and administrative operations to keep the center running smoothly.

As the first point of contact, you'll welcome families and visitors with professionalism and warmth, while supporting the leadership team, maintaining systems and records, and helping create an inclusive and organized work environment. Every day brings the opportunity to build meaningful relationships, make a positive impact, and be part of a community where your contributions truly matter.

Responsibilities:

• Deliver exceptional customer service to families, staff, and visitors, handling requests and feedback professionally and efficiently

• Manage office systems, marketing, enrollment processes, records, and reports to ensure accuracy and compliance

• Support business operations including billing, payroll, and vendor relationships

Qualifications:

Candidates must pass required state and company background checks and meet state and company minimum education and experience requirements:

• Associate's degree in business or a related field required

• Strong computer skills (Word, Excel, PowerPoint, Outlook, data entry); comfort with technology and social media

• Excellent verbal and written communication skills; prior office experience preferred

• Strong organizational and customer service skills; ability to prioritize and make independent decisions

• Ability to maintain confidentiality and work effectively in a fast-paced environment

Physical Requirements:
This position requires the employee to comply with all applicable federal, state, local, Bright Horizons', and client site requirements concerning immunizations, employment physical/screening, and health and safety training.

If hired, you will work in person in an early education/preschool child care center to provide supervision, care, curriculum delivery and services per Bright Horizons' policies, procedures and guidance, in compliance with any applicable laws and regulations, and in a manner that will ensure the safety of children in Bright Horizons care and the employee.

• Frequently lift, carry, or hold children with a range of weight from 10 to 40 pounds; occasionally lift, carry, or hold weight more than 40 pounds

• Demonstrate full range of motion to lift, reach, squat, climb, sit, and otherwise fully participate in activities

• Respond immediately and appropriately to multiple or unexpected situations or emergencies

• Maintain mental and physical alertness and an appropriate level of energy to perform essential job requirements

The full set of physical requirements for this role can be reviewed at https://careers.brighthorizons.com/job-descriptions. Bright Horizons complies with all laws that require reasonable accommodation for qualifying disabilities and/or pregnancy-related limitations.

This position requires in-person work in the Fort Branch, IN area.

Compensation:
The hourly rate] for this position is between $19.27 - $23.55 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Benefits:
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance

• Paid vacation, sick, holiday, and parental bonding leave

• 401(k) retirement plan

• Long-term and short-term disability insurance

• Life insurance

• Money-saving discounts and financial planning tools

• Career development opportunities and free college degrees through our Horizons CDA & Degree Program

• Caregiving support and resources for the children and adults in your family

• Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness

Life at Bright Horizons:

At Bright Horizons, you're more than your job title -you're the difference. Whether you're nurturing a child's first steps or supporting the systems behind the scenes, your work creates real impact. We're a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future - for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA)and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.