Senior PM Business Manager

Key Responsibilities

Business operations & rhythm of business

• Drive the operating cadence for the GCPS partner skilling business: program reviews, FY planning cycles, half-year schedules, and demand generation plans
• Prepare the GCPS Skilling Leader for executive forums with decision-ready materials, scorecards, and program narratives
• Coordinate across LT and Regional Skilling Leads (Americas, Asia, EMEA) to ensure consistent program execution and reporting standards

Executive reporting & insights

• Own worldwide performance reporting: registrations, attendance, trained learners, certifications, voucher utilization, survey scores, and YoY growth working closely with event PMs
• Produce executive deliverables - summary decks, wrap-up communications, and cross-event insights drawing on multi-market survey data
• Translate program data into concise, visual narratives that inform leadership decisions and FY planning

Budget management & financial governance

• Own program budget planning across a multi-region event portfolio, including rate card analysis, localization cost modelling, and event count optimization against fixed envelopes
• Build and maintain planning tools (budget planners, optimizers) to support FY planning and trade-off decisions
• Prepare and manage SOW and PO documentation, including extensions and vendor contract scope

Global Amex Meeting Card management

• Manage the Global Amex Meeting Card process for in-person regional workshops and AI Tour for Partners
• Submit regional SOWs to the MAICPP Budget team for approval and processing
• Create custom emails for Regional Skilling Leads (RSLs) to send to the MS Meeting Card Team
• Track all POs end-to-end and ensure all Proof of Execution (POE) is submitted
• Partner with the Sr. Director to secure approvals

Marketing Development Funds (MDF) management

• Manage the end-to-end MDF process, working directly with sponsors Intel and AMD
• Provide sponsor reporting on in-person events and budget utilization tied to MDF
• Ensure MDF claims, documentation, and compliance requirements are met within sponsor timelines

Program management & delivery

• Plan and execute partner skilling programs, including Certification Week (H1/H2 cycles), AI Tour for Partners, and private partner deliveries (e.g. Project Ready engagements with strategic accounts)
• Coordinate Training Service Providers (Fast Lane, KOSS, Digital China, Koenig, Technofocus) and delivery platforms (On24, LevelUp LMS, Skilling Hub)
• Manage program communications, demand generation, and partner-facing content (aka.ms/PartnerSkilling)

Stakeholder engagement & governance

• Serve as the operational interface between the GCPS Skilling Leader, Regional Skilling Leads, and the MAICPP Budget and program teams
• Prepare and deliver Monthly Business Review (MBR) updates and quarterly review cycles
• Support annual FY planning, target cascades, and continuity planning across regions

Skills & Experience

• 7+ years in business management, partner enablement, or program operations within a global technology channel organization
• Deep familiarity with the Microsoft partner ecosystem (MAICPP, Designations, Specializations, certification pathways) and GCPS operating models
• Strong financial and operational rigor: budget modelling, SOW/PO management, compliance processes
• Excellent executive communication - concise, visual, data-driven storytelling
• Experience coordinating vendor teams and multilingual delivery across global markets

Additional Requirements

(1) attend calls with GCPS Skilling Lead, own recaps, assign actions, manage follow-ups

(2) have expert level PowerPoint / presentation skills

(3) excellent communication skills

(4) confidence using Copilot to build decks, conduct research as needed