SHAWOOD Homes Sales Ambassador

Client Engagement & Relationship Building

• Cultivate meaningful relationships with clients, architects, and interior designers, fostering a bond that transcends a typical sales interaction.
• Utilize your expertise in design and architectural technology (AutoCAD, SketchUp, 3D Rendering) to help clients visualize their dream homes with precision.
• Serve as a trusted advisor, deeply understanding the unique desires of each client, from aesthetic preferences to lifestyle aspirations, ensuring a personalized and enriching customer journey.

Sales & Performance Excellence

• Achieve and exceed sales goals by leveraging client referrals, your professional network, and targeted marketing strategies, demonstrating SHAWOOD's excellence in quality and performance.
• Provide feedback to leadership on evolving client needs, market trends, and opportunities for innovation, ensuring SHAWOOD continues to lead the industry in both design and technology.
• Continuously refine your sales approach through training, with an emphasis on consultative selling and value-driven communication.

Customer Experience Leadership

• Deliver unparalleled service by guiding clients through SHAWOOD's unique end-to-end integrated value chain, from the initial discovery phase through to post-purchase maintenance and beyond.
• Act as the primary touchpoint for customers, ensuring their experience with SHAWOOD is one of trust, transparency, and lasting satisfaction.
• Handle client inquiries with impeccable communication skills, ensuring responses are not only informative but reflect the elegance and prestige of the SHAWOOD brand.

Innovative Sales Strategy & Market Insight

• Lead dynamic sales presentations that showcase SHAWOOD's industry-leading technologies, including our ZEH environmental standards and S-MJ construction method, positioning our homes as more than just buildings, but eco-conscious, high-performance living solutions.
• Collaborate with the marketing team to create compelling campaigns that highlight SHAWOOD's focus on design excellence, sustainability, and technological advancement, positioning the brand as the pinnacle of modern homebuilding.

Qualifications:

* 5 years of relevant experience in homebuilding, real estate sales or design sales background: (furniture, art, retail, events, jewelry).

* Real Estate license or willing to obtain at the cost of the company.

Success Metrics:

• Flawless execution of the SHAWOOD customer experience through all critical touchpoints.
• Strong sales performance driven by high client satisfaction and referral business.
• Positive contribution to the innovation and sustainability initiatives at SHAWOOD.
• Successful CRM adoption and measurements are critical.

Design Mastery:

• Expertise in architectural design and an intuitive sense of style that aligns with SHAWOOD's commitment to aesthetics and innovation.
• Ability to articulate design principles, trends, and SHAWOOD's technological advancements in a way that resonates with clients' aspirations for beauty, functionality, and sustainability.

Sales Acumen:

• Proven track record in premium home sales, with a talent for connecting client desires to the SHAWOOD experience.
• Strong negotiation skills and a client-first approach to problem-solving, turning potential objections into opportunities.

Customer Engagement:

• A passion for building relationships that last beyond the transaction, ensuring each customer feels valued and supported throughout the ownership journey.
• Ability to conduct engaging design consultations that inspire clients and reinforce SHAWOOD's reputation for exceptional quality.

Innovation & Creativity:

• A forward-thinking mindset with a passion for staying ahead of design trends and incorporating them into client solutions, ensuring that every home remains timeless yet innovative.

Core Competencies:

• Passion for Customers: Embody SHAWOOD's mission to create homes that inspire happiness, through both the design and the customer journey.
• Excellence: Strive for perfection in every aspect of the role, continuously enhancing the customer experience and product offering to exceed expectations.
• Integrity & Trust: Act with transparency and professionalism, building trust with clients and maintaining SHAWOOD's reputation for truth and trust.
• Sustainability Stewardship: Lead with a commitment to eco-conscious living, ensuring that every home reflects SHAWOOD's values of sustainability and innovation.
• Team Collaboration: Work closely with cross-functional teams, from design to construction, ensuring a seamless customer experience and delivering on SHAWOOD's promise of perfection.

* Working primarily out of the model home/showroom in assigned community

* The ability to work both indoors and outdoors in all weather conditions are required

* Ability to work weekends and holidays is required

• This is primarily an active position, which requires the ability to walk, stand and climb stairs in and around homes, models, and properties.
• Must be able to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 50lbs.