SUPERVISOR OF BUSINESS COMPLIANCE INVESTIGATIONS

JOB ANNOUNCEMENT

Supervisor of Business Compliance Investigations

Department of Business Affairs and Consumer Protection

Business Compliance Enforcement Division

Number of Positions: 1

(Additional vacancies possible pending budget approval)

Starting Salary: $76,476.00 annually

Applications for this position will be accepted until 11:59 pm CDT on June 30, 2026.

Under general supervision, oversees investigators engaged in a full range of investigative duties to ensure compliance with the City's ordinances governing businesses, consumer protection, and public vehicles, and performs related duties as required.

ESSENTIAL DUTIES

* Supports day-to-day operations, helps troubleshoot challenges in the field and ensures investigations are carried out fairly and effectively.

* Assigns, supervises, and monitors the activities of staff engaged in conducting investigations on business compliance, consumer protection, weights and measures, truck weights, and public vehicles.

* Plans enforcement projects and prioritizes work activities for field inspections and investigations; collaborates with City departments to coordinate license investigation and enforcement activities.

* Researches and responds to sensitive inquiries and complaints from City officials and the public regarding license compliance investigations.

* Supports day-to-day operations, helps troubleshoot challenges in the field, and ensures investigations are carried out fairly and effectively.

* Coordinates large-scale investigations requiring coordination between operating departments and outside agencies; assists staff with difficult, complex or atypical inspections and investigations.

* Reviews reports prepared by staff for completeness of information and appropriateness of action taken in the IRIS system.

* Assists in the development and implementation of policies and procedures to improve unit efficiency.

* Coordinates the confiscation of illegal merchandise and the shut-down of businesses with local law enforcement agencies.

* Reviews enforcement action issued by investigators for correctness and adherence to standards.

* Serves as a liaison to various municipal, state, and federal agencies on business licensing, consumer fraud or deception, public vehicles, and other issues as needed.

* Develops working partnerships with the Chicago Police Department for investigations and joint task force initiatives.

* Instructs and trains staff in all aspects of business compliance, as well as investigative methods and procedures.

* Prepares monthly program activity reports and related work reports for management review.

* Monitors and evaluates work performance of subordinate staff and prepares performance appraisals; has significant say in an employee's hiring, advancement, promotion, etc.

* Attends disciplinary meetings with staff; initiates and enforces disciplinary actions as required; responds to and resolves work-related conflicts or problems with staff; enforces personnel rules.

* Maneuvers scales, approximately 50 pounds (only applicable to certain individuals in unit). For example, placing scales under vehicles to calculate weight.

Additional duties may be required for this position.

Location: 2350 W. Ogden, Chicago, IL 60608

Days: Wednesday through Sunday

Hours: 9:00 AM to 5:00 PM

THIS POSITION IS IN THE CAREER SERVICE

Graduation from an accredited college or university with an associate degree or higher in criminal justice, law enforcement, or a directly related field, plus three (3) years of work experience in any of the following: investigations, research and report writing, code enforcement, and/or regulatory compliance,

OR

60 semester hours of college credit in criminal justice, law enforcement, or a directly related field, plus three (3) years of work experience in any of the following: investigations, research and report writing, code enforcement, and/or regulatory compliance,

OR

five (5) years of work experience in any of the following: investigations, research and report writing, code enforcement, and/or regulatory compliance.

Desired Skills

Previous experience supervising and/or training staff.

Licensure, Certification, or Other Qualifications

* A valid State of Illinois driver's license is required

* Must have the permanent use of an automobile that is properly insured, including a clause

specifically insuring the City of Chicago from accident liability

PHYSICAL REQUIREMENTS

* Some lifting (up to 50 pounds) is required

* Ability to stand, walk and bend for extended or continuous periods of time

* Ability to use and operate applicable hand tools and equipment requiring continuous hand

gripping

* Ability to physically endure working in outdoor weather conditions

* Ability to operate heavy machinery for heavy duty scale inspections

* Ability to climb (e.g., access cabs of trucks or vehicles, staircases)

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

Successful candidates will need to complete a physical assessment.

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor