Security Officer Front Desk Associate

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Associate in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk Officer at a premier commercial real estate location, where you will welcome visitors, monitor access, support security-related procedures, and deliver exceptional customer service and communication. In this highly visible role, you will help to deter incidents through professionalism, awareness, and teamwork while representing a company that is agile, reliable, innovative, caring, and driven by integrity.

Position Type: Full Time

Pay Rate: $18.16 / Hour

Job Schedule:

What You'll Do:

Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a commercial real estate location.
• Monitor front desk activity, verify visitor credentials, maintain access records, and help to deter unauthorized entry through professional presence and adherence to security-related protocols.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with building management, first responders, and/or Allied Universal leadership as needed.
• Support lobby and reception operations by answering questions, directing guests, issuing visitor passes, and documenting routine and unusual activity in accordance with post instructions.
• Observe entrances, common areas, and front desk systems for unusual activity, and report maintenance concerns, policy violations, and/or suspicious behavior through established reporting channels.

Minimum Requirements:

• Client requires proof of high school diploma or GED.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• A state, county, or city issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.