Front Desk Receptionist

Goodwill of Colorado
17.50
United States, Colorado, Colorado Springs
Jun 09, 2026
Description Goodwill of Colorado Job Description Pay Rate: $17.50 per hour Work Schedule: M-F 12:00PM - 5:00PM We are searching for a Front Desk Coordinator for our Goodwill Headquarters in Colorado Springs. This is a temp-to-hire position. JOB SUMMARY: We are seeking a highly organized, reliable, and customer-oriented Front Desk Coordinator to serve as the primary point of contact for our organization. This role is essential to creating a welcoming, professional atmosphere while ensuring efficient daily front desk operations. The ideal candidate demonstrates exceptional dependability, consistently arriving on time with minimal absenteeism. They maintain a professional appearance, uphold a clean and organized workspace, and communicate with courtesy and professionalism at all times. This individual must handle sensitive information with discretion, remain calm under pressure, and effectively manage multiple tasks in a fast-paced environment, including high call volumes. The ability to sit for extended periods is also required. Key Responsibilities Front Desk Operations Greet and assist all visitors and callers with professionalism and courtesy Manage a high volume of incoming calls using a multi-line phone system, directing calls efficiently Sort and distribute incoming and interoffice mail Receive and sign for deliveries, notifying staff for timely pickup Distribute payroll checks as needed and maintain accurate documentation of mailed and returned checks Maintain clear and detailed shift notes to ensure seamless transitions between team members Relationship Management Foster a positive and welcoming environment for visitors, employees, and stakeholders Build strong, collaborative relationships across departments Maintain professional boundaries and demonstrate respect for others' roles and expertise QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exceptional reliability, punctuality, and attendance Strong communication and interpersonal skills Ability to remain calm, professional, and courteous in a fast-paced environment Strong multitasking and organizational abilities Commitment to maintaining confidentiality and handling sensitive information with discretion Professional appearance and dedication to maintaining a clean, organized workspace Education High school diploma or equivalent preferred Experience Minimum of 2 years in a customer-facing or administrative role Experience with multi-line phone systems required Clerical and basic accounting experience preferred Skills & Requirements Proficiency in Microsoft Word, Excel, and Outlook Excellent customer service skills Ability to sit for extended periods and use a computer for at least 4 hours daily Ability to lift, carry, stand, and stoop as needed for filing and office tasks Core Competencies: Communication, Level 1 Customer Focus, Level 1 Excellence, Level 1 Knowledge and Skills, Level 1 Teamwork, Level 1 Trust, Level 1 Physical Requirements Attachment to Job Description Job Title: 761 - Coordinator I, Front Desk Dept Number: 5030 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - NEVER Moderate: 15-44 lbs - OCCASIONALLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - NEVER Moderate: 15-44 lbs - OCCASIONALLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - OCCASIONALLY REACHING: Above Shoulder - OCCASIONALLY At Shoulder - OCCASIONALLY Below Shoulder - OCCASIONALLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - OCCASIONALLY SQUAT - OCCASIONALLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - CONTINUOUSLY VISION: Visual, close - CONTINUOUSLY Visual, distant - CONTINUOUSLY Visual, depth perception - CONTINUOUSLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - CONTINUOUSLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - CONTINUOUSLY SPEAKING - CONTINUOUSLY OTHER, please describe - Qualifications Education High School / GED (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.