Dining Manager, Cornell Dining

The Dining Manager, working in close collaboration with a Sr. Dining Manager, will play a key role in delivering an exceptional dining experience while ensuring the assigned allyoucaretoeat unit(s) meet operational and financial goals. This position provides daily oversight of menu execution, product quality, and visual presentation, ensuring that every meal period reflects high standards of freshness, consistency, and guest satisfaction. The Dining Manager is also responsible for supporting staff training and ongoing skill development, reinforcing proper food safety, sanitation, and qualityassurance practices to maintain a safe and compliant operation. In partnership with the Sr. Dining Manager, the Dining Manager will actively coach employees on the floor, offering realtime feedback that strengthens performance, builds confidence, and supports professional growth. Through intentional leadership, the Dining Manager helps cultivate strong teamwork, effective communication, and a positive environment where all staff feel valued and empowered to contribute to the success of the unit.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

A successful Dining Manager will:

• Foster a welcoming, servicefocused environment by building strong relationships with campus partners and ensuring excellent food and beverage service, including prompt responses to concerns.

• Maintain a consistent management presence to ensure facilities remain clean, attractive, safe, and fully prepared for guests and staff.

• Engage actively with staff, providing handson training, daily coaching, and motivation to support strong performance and a productive team culture.

• Understand key financial indicators and identify opportunities to improve efficiency, manage costs, and strengthen overall profitability.

• Support regular shift meetings and help ensure daily staffing levels meet operational needs.

• Uphold Dining and University policies by modeling consistent, positive adherence and reinforcing standards across the team.

• Effectively manage competing priorities by staying organized and maintaining focus on both guest experience and operational needs.

Required Qualifications

• Associate's degree in culinary arts, food service, hospitality management, or business management, and/or at least two years of food service experience or a combination of education and experience.

• Technical/computer skills, including experience with Microsoft Office Suite productivity tools

• Highly effective verbal and written communication skills

• Working knowledge of applicable food and health codes

• Demonstrated skill in understanding cultural differences.

This position requires a varied work schedule, including availability on nights and weekends as needed.

Preferred Qualifications

• Additional professional or educational experience, preferably in a high-quality collegiate dining program

• Familiarity with board plan operations and menu cycles

Visa sponsorship is not available for this position. This position is located in Ithaca, New York. The successful applicant will be expected to work on campus.

University Job Title:

Job Family:

Level:

Pay Rate Type:

Pay Range:

Remote Option Availability:

Company:

Contact Name:

Contact Email:

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates.

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at accommodations@cornell.edu.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Cornellwelcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "... any person ... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. Wehire based on merit, andencourage people from historically underrepresented and/or marginalized identities to apply.Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.