Telemarketing Representative

JOB OVERVIEW:

The Telemarketing Representative is responsible for contributing to the sales of Henry Schein products by fostering, developing, cultivating, reinforcing, and maintaining the sales and marketing activities of our organization. This role is responsible for making outbound calls to assigned physicians based on target lists, webinar leads and digital marketing programs. This position will also handle inbound calls generated from leads and our 1-800 numbers.

Please note: The work schedule for this position is Monday through Friday; 8:00AM - 4:30PM EST

KEY RESPONSIBILITIES

• Strives to achieve established sales goals

• Handles both incoming and outbound calls

• Handles multi-task responsibilities with both active and inactive accounts

• Maintains a daily average of 4 hours talk time and a minimum of 70 outbound calls

• Demonstrates high performance while maintaining profit dollar standards

• Updates and maintains current customer records by logging all information in the Customer Profile screen and changing NCD's as necessary

• Effectively utilizes the CSS, COE, and JDEsystems

• Adheres to all company policies and procedures

• Participates in special projects for Henry Schein division and performs other duties as required

SPECIFIC KNOWLEDGE & SKILLS:

• Data entry skills

• Computer proficiency required

• Strong communication skills required

GENERAL SKILLS & COMPETENCIES:

• Very good time management skills and the ability to prioritize work and meet deadlines

• Very good attention to detail and accuracy

• Customer service oriented and ability to work with complex issues

• Ability to plan and arrange activities

• Very good interpersonal communication skills

• Very good written and verbal communication skills

• Ability to maintain confidential and highly sensitive information

• Ability to work in a team environment

• Ability to multi-task

WORK EXPERIENCE:

Typically 2 or more years of related experience.

PREFERRED EDUCATION:

Typically High School education, vocational training and/or on-the-job training. Bachelor's degree preferred.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

The posted range for this position is $35,093 - $48,254 which is the expected starting base salary range for an employee who is new to the role to be fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

• At the time of this posting, this position is eligible for an incentive not reflected in the posted range subject to the achievement of the plan.

• Other benefits available include: Medical, Dental, and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

Henry Schein, Inc.is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

Fraud Alert

Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.

Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.

No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.