Programmer Analyst I

Join Tessera and make a difference.

Tessera is a national leader in creating meaningful employment opportunities for individuals with disabilities and veterans. We are a dynamic and growing organization of social entrepreneurs dedicated to building strong communities and delivering exceptional service.

About Tessera:

• A recognized leader in inclusive employment and workforce development.

• A mission-driven team of innovative and passionate professionals.

• Operating self-sustaining businesses across 15 states and the District of Columbia, with a workforce of more than 1,700 employees.

• Committed to providing outstanding customer experiences across all service lines.

• Focused on supporting employee growth through robust training, development, and support programs.

Our Bremerton, Washington Home Office supports nationwide operations with a highly skilled and motivated team specializing in finance, human resources, vocational and workforce development, information systems, strategy, business development, communications, marketing, quality, safety, learning, and more.

Location: Bremerton, Washington

Type: Exempt

Compensation: $80,168.40 - $92,950.00 per year (Tessera's compensation strategy is to position new employees between the minimum and midpoint of this range, depending on qualifications and experience.)

Work Schedule: Full-time, Monday - Friday 7:30 am - 4:00 pm (flexible start and end times depending on scheduling needs)

As a Programmer Analyst I, you'll... Under the direction of the Application Development Manager, the Programmer Analyst I supports the development, administration, maintenance, and continuous improvement of enterprise business systems across multiple divisions. This role provides development, technical support, user assistance, and training to ensure effective system utilization, while contributing to the evolution of the organization's technology platforms-currently centered on IBM Maximo.

• Develops a comprehensive understanding of the organization's enterprise business systems, gaining proficiency in both system functionality and underlying code to effectively support, maintain, and enhance applications.

• Performs system maintenance, supports module implementation, and develops application customizations to meet business needs.

• Supports all phases of software module implementation, including research and development, requirements gathering, use case development, systems analysis, planning, testing, and execution.

• Performs data-related activities including data manipulation, import/export, and field mapping to support system configuration and integration.

• Writes SQL queries, scripts, and develops reports to support system functionality, analytics, and business decision-making.

• Applies knowledge of application development, system maintenance, customization, and database management to design and implement solutions within the organization's business systems platform.

• Utilizes built-in tools and external technologies-such as Microsoft SQL Server Management Studio, BIRT, and Microsoft Power BI-to enhance system usability, optimize performance, and fully leverage platform capabilities.

• Leverages innovative thinking and data management practices to identify and implement process improvements that drive operational efficiency, business growth, and improved user experience.

• Designs, develops, tests, and deploys Robotic Process Automation (RPA) solutions using platforms such as UiPath or similar tools to automate and streamline business processes.

• Develops, implements, and delivers training programs tailored to specific software modules, system functionalities, and user needs.

• Provides end-user support and troubleshooting to ensure effective system adoption and ongoing operational success.

• Collaborates with software vendors, technical consultants, site managers, and executive stakeholders, requiring strong communication and relationship management skills.

• Adheres to established quality assurance methods and procedures to ensure applications, systems, and deliverables meet defined quality standards and customer requirements.

• Evaluates industry best practices and develops an understanding of the relationships between business operations, enterprise systems, and network processes to support continuous improvement.

• Demonstrates strong customer service skills, with the ability to understand, anticipate, and effectively respond to the diverse needs of users and stakeholders.

• Ability to work both independently and in a team-oriented, collaborative environment.

• All Other Duties as Assigned.

You'd make an excellent Programmer Analyst I if you:

• Consider yourself a people person.

• Love working on collaborative teams.

• Are dedicated to internal and external customer service.

• Take pride in your work.

• Are drawn to serving others and want to challenge yourself through mission-driven work.

Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

• Medical, Dental, Vision, Life & Short-Term Disability Insurance

• Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment

• Flexible Spending Accounts for both medical and dependent care

• 11 paid federal holidays, accrual of 12 paid days of vacation, paid sick leave

• Potential shared earning bonus

• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents

• Professional development, certifications, and training opportunities

• Verizon wireless discount

• Employee Assistance Program (EAP), and an engaging wellness program

• Public Service Loan Forgiveness eligibility for full-time employees

Summary of desired skills and experience for the Tessera Programmer Analyst I:

• Bachelor's degree in Computer Science or related field is required.

• 0 - 3 years of previous increasingly responsible experience with Computerized Maintenance Management System or Enterprise Resource Planning software is required.

• Combination of previous experience and education will be considered.

• Must have strong Business Systems skills.

• Must have strong communication skills.

• Must be results oriented, a forward thinker, and have a strong problem-solving ability.

• Ability to efficiently and effectively manage workflow and processes in a fast paced, changing environment.

• A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance.

• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.

• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

*** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.

Please visit this website for more information: https://www.dhs.gov/real-id.

To Apply: Visit our website at www.tessera.org to complete an application.

Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Tessera is a national non-profit, government contractor that is dedicated to "Creating Opportunities for People with Disabilities" through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process.

If you require an accommodation or support, please contact us at

(360) 475-0756 ext. 349, or emailrecruiting@tessera.org.