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Under general supervision of the Clinical Manager and guided by the policies and procedures of UCSF Medical Center, Ambulatory Services, and the Department of Ophthalmology, the Clinical Contact Lens Technician is responsible for the efficient organization and operation of all technical functions of the practice to which they are assigned. This assignment may vary from day to day and requires an individual to be flexible and well-trained. The primary responsibility of the Clinical Contact Lens Technician is patient care, work-up and patient navigation, contact lens insertion and removal training, maintaining contact lens supplies, and preliminary testing in preparation for the Provider's examination of the patient.
% Time |
Essential Function (Yes/No) |
Key Responsibilities |
20 |
Yes |
Patient Screening and Preliminary Testing
- Manages patient expectations by providing practice-specific guidelines related to service/visit. Seeks clinical input when appropriate.
- Creates a professional and positive first impression for patients and referring physicians.
- Prescreening: Review and record patient demographics and prepares electronic patient records for provider review. Demographics is inclusive of, but not limited to:
- Ophthalmic and Systemic Medical History
- Medication reconciliation
- History of Present Illness
- Chief Complaint
- Allergies, sensitivities and side effects
- Family and Social History
- HLT II Position requires fluency and competency in preliminary screening and testing in all optometry clinics
Visual Assessment: Performs and documents various acuity measurements and diagnostics tests as per optometrist requirement/symptomology. - Refractive Assessment: Distinguishes between different spectacle types (single vision distance, single vision near, bifocal or multifocal)
- Tonometry/Pachymetry: Performs testing as indicated for patient's age and/or optometrist order.
- Promptly and professionally assists optometrists in patient care.
- Ensures that all paperwork has been appropriately completed, including patient and optometrist signatures. Completes patient health survey.
- Administers and legibly documents the administration of ophthalmic medication drops
Ensures that the optometrist's orders are followed, confirms all ordered testing is completed and verifies that testing results are reconciled in the medical record. |
| 60 |
Yes |
Management of Contact Lens Services
- Train patients in contact lens insertion and removal (I&R) technique including proper contact lens handling and hygiene
- Neutralize contact lens and spectacle lens parameters
- Clean and disinfect trial lenses according to manufacturer's protocols
- Maintains contact lens trials inventory, including reordering, restocking, and disposing of expired lenses
- Stocks supplies daily and maintains the order of each day's assigned areas. This includes maintaining inventory of contact lens supplies (multipurpose solution, Boston solutions, Clear Care, Addipak vials, plungers, contact lens cases, etc.) and rounding on optometry exam rooms to refill supplies on a weekly basis
- Order contact lens trials and/or revenue supply for patients
- Schedule contact lens insertion and removal training appointments
- Receive contact lens orders, organize lenses in patient trays, and update tracking tool
- Ensuring contact lens trials have arrived prior to patient appointment
- Calling patients and mailing lenses
- Responsible for handling patient messages and communications appropriately
- Contributes to team building by actively participating in meetings and discussions with other providers regarding practice activities.
- Works with supervisor and co-workers to improve procedures and administrative systems. Actively Participates in performance improvement projects and customer service initiatives.
- Has a supportive role in familiarizing new employees including Fellows, Residents, students to the clinical functions, policies, and procedures of UCSF Medical Center and the Department of Ophthalmology.
- Maintains and monitors for HIPAA compliance with electronic protected health information
- As assigned, fills in for other co-workers to help address workload problems and cover vacation or sick leave openings.
- Attends training classes provided by the Department of Ophthalmology, UCSF Medical Center, and other venues as required to keep skills and clinical practice updated.
- Maintains, troubleshoots, and cleans all equipment being used. Reports nonworking equipment to supervisor. Understands and maintains calibration of all diagnostic instrumentation used.
- Maintains exam rooms, replenish supplies and drops
- Compliance with the Medical Center House and Telephone Standards
- Cleans and maintains department instrumentation as needed.
- Delivers instruments to SPD as per protocol for processing.
- Recognizes areas of improvement and takes ownership of implementing and following through on them.
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| 10 |
Yes |
Quality & Performance Improvement |
| 10 |
Yes |
Within the technician's scope, performs tests such as auto-keratometry, corneal topography, corneal tomography, and specular microscopy for interpretation by the provider. |
| 100% |
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REQUIRED QUALIFICATIONS:
- Graduation from college with a major in an applicable natural science plus one year of experience in the kind of work to be performed; or an equivalent combination of education and experience; and knowledges and abilities essential to the successful performance of the duties assigned to the position.
- Minimum 2 years' experience in clinical ophthalmology/optometry.
- Advanced knowledge of ocular anatomy, physiology, and terminology.
- Understanding of how anatomic systems and systemic disorders may affect the visual system.
- Demonstrated experience in patient instruction/education.
- Demonstrated ability in caring for and directing the blind or partially sighted patient.
- Demonstrated experience in ophthalmic instrumentation cleaning and maintenance.
- Possesses the ability to work with intermittent standing and sitting for 8-9 hours/day.
- Good communication and organizational skills, professionalism, and motivation.
- Demonstrated experience in responding to a patient emergency while in the clinic.
PREFERRED QUALIFICATIONS:
REQUIRED LICENSES/CERTIFICATIONS:
- CPR/BLS (including patient assessment, and vital signs).
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html REQUIRED QUALIFICATIONS:
- Graduation from college with a major in an applicable natural science plus one year of experience in the kind of work to be performed; or an equivalent combination of education and experience; and knowledges and abilities essential to the successful performance of the duties assigned to the position.
- Minimum 2 years' experience in clinical ophthalmology/optometry.
- Advanced knowledge of ocular anatomy, physiology, and terminology.
- Understanding of how anatomic systems and systemic disorders may affect the visual system.
- Demonstrated experience in patient instruction/education.
- Demonstrated ability in caring for and directing the blind or partially sighted patient.
- Demonstrated experience in ophthalmic instrumentation cleaning and maintenance.
- Possesses the ability to work with intermittent standing and sitting for 8-9 hours/day.
- Good communication and organizational skills, professionalism, and motivation.
- Demonstrated experience in responding to a patient emergency while in the clinic.
PREFERRED QUALIFICATIONS:
REQUIRED LICENSES/CERTIFICATIONS:
- CPR/BLS (including patient assessment, and vital signs).
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University of California - San Francisco
45.47-56.75
sick time
Jun 04, 2026