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Remote New

Rebate Coordinator

GOJO Industries
parental leave, 401(k)
United States, Ohio, Akron
Mar 20, 2026

Information about #32582 Rebate Coordinator

Work Location: This role can work remotely, within the continental US, provided that Eastern Standard Time core business hours are maintained


Formulated to Care


For more than 75 years, GOJO, Makers of PURELL has been powered by people who are energized by helping the world experience greater health and well-being.


The positive impact of our PURELL hand and surface hygiene solutions is driven by our global community of highly collaborative and talented team members who love to learn, innovate, care for each other, and deliver our Purpose of Saving Lives and Making Life Better.

Role Objective

Daily researching and processing of current and aged rebate claim requests. Includes formatting files, loading to ERP system, researching denials and communications with our distributor partners.

Essential Functions and Responsibilities

  • Researches in process deductions, verifying the validity of the information according to the provided data, and then issuing accordingly or advising the collector of open credit that can be applied
  • Reviews transactions to ensure proper approval or authorization
  • Communicates with customers (internal and external) to obtain additional supporting documentation or information when needed
  • Performs/maintains basic reporting functions
  • Identifies, researches, and resolves SAP system errors with the assistance of the IT department
  • Provides backup coverage for the other Rebate Coordinators
  • Identifies procedural and technological process improvements
  • Documents and updates procedures in the Credit Memo Processing Manual
  • Formats Excel spreadsheets to align with system needs
  • Audits issued rebate claim files and credit memos to ensure accuracy
  • Ensures proper controls are maintained related to credit memo issuance
  • Thoroughly researches to ensure accurate issuance of credit requests
  • Ensures rebate claims are processed accurately and in a timely manner
  • Notify customers denials and discrepancies in a timely fashion
  • Provides professional communication and follow-up with internal and external customers

Education and Experience

  • High school diploma required
  • Associate's degree (or higher) in Accounting or Business Management is a plus
  • Intermediate or higher Microsoft Excel experience required (vlookups, formulas)
  • SAP experience is a plus
  • Exceptional communication skills with internal and external customers required

Supervision/Coordination

  • Coordinate project work and team activities
  • Complete major tasks in support of the entire Sales Audit team

Compensation & Benefits

The expected starting pay for this role is between 39,100.00 - 53,800.00 per year. This is a non-exempt role. Within this range, an offer will depend on factors such as level of experience and technical competencies relevant to this specific role, as well as internal equity considerations. In addition to base pay, all GOJO team members are bonus eligible. Click Here for a comprehensive list of benefits we offer including 401(k) match, parental leave, and onsite well-being care.



To Apply:

To apply for this position, please complete the online application process. You will have an opportunity to include your resume and a cover letter. GOJO is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability. Applicants must be lawfully authorized to work in the United States.

Recruiters, Search Agencies or others referring candidates to GOJO Industries, Inc. without written authorization from GOJO Industries, Inc. Human Resources will not be compensated in any way for their online referral even if GOJO Industries, Inc. hires the candidate. GOJO does not seek or respond to unsolicited resumes for positions that are not listed in the Careers section.


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