Assistant Home Equity Manager

At Genisys Credit Union, we value our employees as the essential heartbeat of our ongoing growth and success. We offer a supportive, inclusive, and diverse work environment where you are comfortable being yourself.

We are seeking a motivated, leadership-oriented candidate to join our team as an Assistant Home Equity Manager at our Auburn Hills Mortgage Office.

In this role, you will play a vital part in our Real Estate Lending department, providing guidance to our processing team and ensuring our members receive the high-quality service they expect from Genisys.

Position Purpose: Responsible for assisting with all aspects of home equity operations-including origination, processing, and closing-while providing leadership, coaching, and support to Home Equity personnel.

Job Duties (include but not limited to):

• Team Leadership: Supervising department staff, conducting weekly meetings, and performing performance appraisals to help team members reach their full potential.

• Operational Excellence: Monitoring home equity queues and developing best practices to improve turn times and streamline the overall mortgage pipeline.

• Training & Coaching: Overseeing the training for new processors and facilitating ongoing coaching for existing employees and branch staff.

• Member Advocacy: Maintaining regular contact with members, attorneys, and insurance agents to resolve account issues and ensure a smooth closing process.

• Compliance & Auditing: Performing file audits and ensuring all loan policies, procedures, and products meet federal and state regulations, including BSA/AML standards.

• Strategic Growth: Working with senior management to develop production goals that align with the Credit Union's annual Strategic Plan.

Qualifications:

• Bachelor's degree or equivalent work experience required.

• Five years of related experience in lending or mortgage operations.

• Administrative and supervisory experience required.

• Real Estate experience strongly preferred.

• Ability to become and remain 100% bonded.

Skills and Abilities:

• Strong leadership, supervisory, and project management abilities.

• Excellent communication and interpersonal skills.

• Well-organized with the ability to meet strict deadlines.

• Thorough knowledge of mortgage products and government lending regulations.

• Proficiency with PC and basic business equipment.

Benefits:

• Work-Life Balance: Generous Paid Time Off + Holiday pay (8 hours per observed holiday).

• Health & Wellness: Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short-Term/Long-Term Disability available.

• Education: Paid Tuition up to $5,000 per year.

• Retirement: 401k with up to 3% match and an additional 5% Profit Share.

Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this position but your qualifications don't align perfectly, we encourage you to apply anyway. You may just be the right candidate for this or other upcoming positions!

EOE M/F/Disability/Veteran