New

Behavioral Health Access and Assessment Nurse

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Mar 17, 2026
The Nurse serves as a key member of the Behavioral & Mental Health Central Access Team, utilizing knowledge of inpatient medical competencies and medical clearance criteria to support the early identification of placement barriers. This helps provide clarity around a patient's needs and the most appropriate treatment setting in which to meet them. Essential Functions Inpatient Behavioral Health Services - This position spans our centralized and coordinated work around inpatient admissions and dispositions to other levels of care throughout the system. Provides expertise around the behavioral and medical needs of behavioral health patients, clearly identifying and communicating placement barriers and assessing most appropriate treatment setting based on inpatient competencies and the resources necessary to meet patient needs. Provides thought partnership related to behavioral health access and disposition, supporting efficient behavioral health throughput system-wide, at the time of admission, throughout admission, and at the time of discharge. Works closely with MGB BMH leadership to deliver on an established cadence, the performance and efficiency metrics to track, analyze, and present data demonstrating progress, impact, and areas for improvement. This individual plays a key role in continuous process improvement and enhanced performance metric development. Provides leadership around change management efforts, maintaining positive relationships with all layers of stakeholders to ensure active engagement and broad commitment to system-focused culture. Works closely with clinical leaders systemwide regarding escalation when placement barriers or challenges arise or when a dispute exists between the site leadership and centralized bed placement recommendation. Works closely with BMH leadership team to regularly monitor, compile, analyze, prepare, and report out data and outcomes related to central access and central disposition planning. Prepares and presents updates, findings, reports, and recommendations to internal and external stakeholders/leaders as needed for assigned projects. Serves as a liaison to the behavioral health inpatient and admissions nursing leaders across the system System Collaboration Works closely with Clinical Leaders across the system to foster effective change management in the midst of systemwide integration, development and consultation regarding new inpatient behavioral health admissions workflows, data reporting requirements to enhance access across the system Establishes contacts and strong working relationships with clinical and administrative leaders across system entities and throughout the MGB BMH team to support program development and implementation activities. Manages projects as assigned by MGB BMH leadership. Performs other duties as assigned. Education Bachelor's Degree Nursing required or Master's Degree Nursing preferred Licenses and Credentials Massachusetts Registered Nurse (RN) license required Experience At least 8-10 years of inpatient psychiatry unit and/or emergency department (including BH assessment and service coordination experience) required At least 5-7 years of nurse leader experience, such as: flow coordinator, access nurse, bed control, supervisor in a psychiatric setting, inpatient behavioral health charge nurse, or clinical coordinator required Continually updates clinical knowledge and skills through formal and informal education and review of the current literature At least 1-2 years of project management experience required Team management experience in a matrixed organization, preferred. Knowledge, Skills, and Abilities Experience within Behavioral Health and inpatient admissions processes. Strong time management and organizational skills, with an attention to detail, ability to work independently, manage multiple tasks and projects, meet deadlines, and manage schedules. Interest in hospital-wide and other asset-based capacity challenges, as well as an understanding of the downstream effects of patient flow on the entire system. Self-motivated with a high degree of initiative. Interpersonal skills to interact effectively with hospital and outside personnel. Ability to manage critical issues relating to patient care and changing organizational climate. Data analytics skills, experience, and commitment to operating within a highly transparent and visible data-driven decision-making environment. Comfort and experience with working remotely; experience managing remote teams preferred. Ability to document and communicate the status of progress against plans, taking corrective action as necessary. Intermediate proficiency in Microsoft Excel, Word, Teams, and PowerPoint. Commitment to the use of technology and data platforms to drive workflows and performance measures; experience and/or willingness and interest to learn Tableau and other related data tracking software and platforms. Demonstrated ability to develop effective relationships and trust with a broad array of people (different levels of management and clinical experts). Demonstrated ability to use logic and a mixture of analysis, experience, and judgment to make sound decisions when faced with problems/barriers to moving projects forward. Working Conditions This position is a hybrid position. It is anticipated that some on-site time at system hospitals will be required. In-person MGB BMH meetings will generally be held at Assembly Row in Somerville, and some meetings will be held at other sites across the MGB system. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.