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Job Summary
The Home Automation Technician installs, configures, and services smart home and audio/visual systems in luxury residential and large-scale new construction environments. This role involves installing security systems, home theater equipment, networking components, and home automation solutions while ensuring systems operate efficiently and meet design specifications. The technician works directly with homeowners to explain system functionality, provide training, and deliver high-quality customer service. This position requires strong technical troubleshooting skills, the ability to work independently in a fast-paced field environment, and a commitment to maintaining professional service standards. Job Responsibilities
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Install, service, and activate security systems, surround sound systems, speakers, televisions, remote controls, and home automation components
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Install and configure Control4 automation systems, lighting control systems, and related smart home technologies
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Install and troubleshoot wiring for phone, data, intercom, security, wireless access points, audio systems, and cameras
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Mount and install home theater equipment, networking hardware, and AV component packages in residential environments
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Review work orders with customers, answer questions, and provide clear explanations of installed systems
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Train homeowners on system functionality, operation, and advanced monitoring solutions
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Troubleshoot and repair system malfunctions, wiring issues, and false alarms
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Assess system design and functionality when adding or upgrading system components
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Perform trim technician duties as required during project phases
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Respond to emergency service calls on an after-hours rotation basis
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Maintain professional communication with customers and team members while completing assignments
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Perform additional duties as assigned to support project completion and service quality
Job Requirements
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Possess a minimum of 3 years of experience installing security systems and audio/visual systems
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Demonstrate working knowledge of Control4 automation systems; Control4 Associate Installer or Automation Programmer certification preferred
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Demonstrate knowledge of cable types and installation techniques with the ability to select proper cabling for various system components
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Install and configure networking equipment including routers, switches, DVRs, and wireless access points
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Troubleshoot system performance, wiring issues, and equipment malfunctions
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Demonstrate strong customer service and communication skills when working with homeowners
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Work independently and manage tasks within established installation standards
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Work under pressure and meet project deadlines
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Possess or be willing to obtain basic tools required for installation work
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Pass background screening, drug screening, and motor vehicle record check
Education
Work Experience
Benefits
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Health insurance
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Dental insurance
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Vision insurance
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401(k)
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Paid Time Off beginning the first week of employment
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Eight paid company-designated holidays
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Short-term and long-term disability options
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Life insurance
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Employee assistance program
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Employee discount and complimentary alarm monitoring
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Take-home work vehicle with fuel and maintenance covered
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Monday through Friday daytime schedule
Additional Job Details (Commute, Attendance, etc.)
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Typical start time between 7:00 AM and 8:00 AM
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Typical 40-hour workweek with flexibility based on project needs
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Work performed primarily in luxury residential homes and large-scale residential construction communities
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Work environment may include active construction sites with exposure to temperature changes, dust, and moderate noise
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Position requires frequent standing, walking, climbing ladders, bending, and lifting up to 50 pounds frequently and up to 100 pounds occasionally
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Equiliem
dental insurance, life insurance, vision insurance, paid time off, 401(k), employee discount
Mar 12, 2026