Inside Sales Intern

Inside Sales Intern | New Berlin, WI | Hybrid work-schedule

Status: Full-time summer internship

Hours: Monday-Friday, 8-4:30pm

Hybrid Work schedule: Must be able to work onsite at our New Berlin, WI location on Tuesdays and Wednesdays

Join us and give people a voice!

About Atos Medical

Atos Medical is a specialized medical device company and the clear market and technology leader for voice and pulmonary rehabilitation for cancer patients who have lost their voice box. We design, manufacture, and sell our entire core portfolio directly to leading institutions, health care professionals and patients. We believe everyone should have the right to speak, also after their cancer. That's why we are committed to giving a voice to people who breathe through a stoma, with design solutions and technologies built on decades of experience and a deep understanding of our users.

Our Inside Sales Intern, you will gain hands-on experience supporting our U.S. Direct-to-consumer (DtC) inside sales team. This internship offers the opportunity to learn how inside sales contribute to customer satisfaction and business growth. You will assist with initiatives that develop your skills in direct-to-consumer sales, customer relationship management, DME product knowledge, and the overall sales cycle. Through this role, you will build practical experience in communication, problem-solving, and revenue generation while contributing to real-world sales operations.

Main job responsibilities:

Sales Function:

• Conduct customer outreach and contact potential new customers referred by outside leads, doctors' orders, insurance information, and web shop inquiries.
• Handle a variety of inbound and outbound customer calls related to the sale of DME products.
• Process existing customer sales orders according to departmental instructions and quality procedures.
• Train on the complete catalog of Atos Medical's medical devices to provide technical product support and resolve customer inquiries and concerns.
• Support various stakeholders in monthly appointment planning and sales-related tasks for North America.

Customer Service:

• Take requests via phone or web shop and ensure accurate order entry.
• Communicate essential client information necessary for scheduling product shipments.
• Process assigned web-shop orders.
• Maintain accurate departmental notes regarding insurance, sales, customer orders, and demographic information.
• Collaborate with Logistics, Insurance, and Accounting Departments to ensure timely and accurate deliveries while prioritizing customer satisfaction.
• Communicate with the Insurance Department to ensure proper billing to insurance companies, contracts, and third-party payers.

Other:

• Additional responsibilities as assigned by management to meet internship goals and business priorities.

Basic Qualifications:

• Enrolled in a post-secondary program in Healthcare Administration, Business Administration, Marketing, Communications or related field
• GPA of 3.0+
• Junior or Senior status as of March 2026
• 3-6 months of customer service and/or sales experience OR related course work

Competencies:

• Ability to recognize prospects, present products, and close sales.
• Excellent customer service skills and a professional attitude.
• Strong communication skills/phone etiquette.
• Ability to work in a team environment a must.
• Ability to manage multiple tasks, prioritize them and pay attention to detail.
• Demonstrated PC and keyboarding skills along with experience in Microsoft Office.

Atos Medical, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request reasonable accommodation to participate in the job application, please contact 800-217-0025.

Founded in 1986, Atos Medical is the global leader in laryngectomy care as well as a leading developer and manufacturer of tracheostomy products. We are passionate about making life easier for people living with a neck stoma, and we achieve this by providing personalized care and innovative solutions through our brands Provox, Provox Life and Tracoe.

We know that great customer experience involves more than first-rate product development, which is why clinical research and education of both professionals and patients are integral parts of our business.

Our roots are Swedish but today we are a global organization made up of about 1400 dedicated employees and our products are distributed to more than 90 countries. As we continue to grow, we remain committed to our purpose of improving the lives of people living with a neck stoma.

Since 2021, Atos Medical is the Voice and Respiratory Care division of Coloplast A/S

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