Security Officer - Front Desk Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Coordinator in McLean, VA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer at a premier retail location, you will greet associates and guests, support access control and visitor processes, monitor activity through front-of-house systems, and document security-related incidents with clear communication. You will be a steady, professional presence that helps to deter unwanted activity while delivering a people-first experience. At Allied Universal, you will thrive in a caring culture built on integrity, teamwork, and agile, innovative service.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors and store team members by carrying out security-related procedures, site-specific policies, and/or emergency response activities as needed.
• Staff the front desk and help manage access by greeting visitors, verifying identification as required, issuing visitor credentials, and maintaining visitor and delivery logs.
• Monitor cameras, alarms, and other security-related systems from the front desk, and report unusual activity or policy concerns to site leadership and/or Allied Universal supervision.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalation support and timely notification to local authorities when directed.
• Support retail loss prevention efforts by observing customer traffic near entry and exit areas, reporting suspicious behavior, and assisting with incident documentation and reporting.

Minimum Requirements:

• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.