Facilities Operations Specialist

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.

FACILITIES OPERATIONS SPECIALIST

The Opportunity:

Work directly with branch teams to ensure building conditions meet established expectations and serve as a primary point of contact for resolving building-related issues. Oversee capital improvements for assigned locations and ensure the effective operation of life safety and banking equipment. Apply a hands-on approach to correcting deficiencies and completing select work in-house to reduce cost and improve service.

What You'll Do:

• Conduct regular site visits for assigned locations and ensure facilities' appearance and conditions meet established standards.
• Correct facilities-related deficiencies through hands-on repairs or coordination of contracted services and serve as the primary point of contact for building-related emergencies.
• Perform basic carpentry, mechanical troubleshooting, and repairs as assigned or when appropriate.
• Assist with identifying capital improvement needs, defining project scope, and obtaining proposals for management review and approval.
• Manage capital budgets and oversee construction and renovation projects, including coordinating contractors and reviewing and approving related invoices.
• Provide first-line assessment of maintenance and building system issues; complete on-site repairs when feasible; consult with leadership, as appropriate; and engage approved vendors as needed.
• Manage due diligence, proposal acquisition, and implementation of landscaping, snow removal, janitorial, pest control, and related building services for assigned locations.
• Manage the installation, servicing, and performance of vaults, safes, teller undercounter systems, drive-up VAT systems, and fire alarm systems, including performing and documenting annual fire system inspections.
• Coordinate and support special requests and events at assigned locations.
• Support the Maintenance Supervisor by leading or working directly with Maintenance Technicians on in-house, small-scale carpentry projects and repairs.
• Act as back-up to the Maintenance Supervisor and Facilities Services Supervisor as needed.
• Supervise the performance of assigned vendors and contractors and direct team members on specific tasks as assigned.

What You'll Need:

• High school diploma or equivalent; college degree in construction management, facility management or related field preferred.
• 3+ years of experience in facilities management or commercial construction.
• Two years vendor management preferred.
• Two years of project management experience preferred.
• Ability to plan, organize and monitor project tasks.
• Valid Michigan driver's license with acceptable driving record.
• Ability to move 50 lbs.
• 24x7 on call availability for emergency and alarm calls.
• Use of personal vehicle for business-related activities.
• Evening, weekend, holiday, and overtime hours as required.
• Frequent travel between branch locations as required.
• Proficient in Microsoft 365.
• Demonstrated analytical and problem-solving skills.
• Able to initiate and embrace change.
• Excellent interpersonal skills, including written and verbal communication and ability to work in a team environment.

What We Offer:

• Potential for a hybrid work schedule
• 401k plan match, dollar for dollar up to 4%
• 401k additional employer contribution after one year at 5%
• Employee bonus program
• Medical, dental and vision insurance effective date of hire
• Health savings account (HSA)
• Flexible spending accounts for medical and dependent care expenses
• Adoption assistance for qualified expenses maximum $10,000 per child
• Wellness initiatives and reimbursements
• Pre-paid legal services plan
• Identity protection plan
• Accident supplemental plan
• Short & long term disability plans paid for by company
• Company provided basic life insurance of $50,000 plus supplemental for employee, spouse and child
• Pet Insurance
• Free financial planning assistance
• Numerous fun employee events throughout the year
• Volunteer and community engagement opportunities
• Employee loan discounts (closed-end loans)
• Service / anniversary awards
• Employee discounts for company logo wear
• Employee referral payouts for recruiting your friends and family
• Paid lunch time
• Tuition reimbursement / Education assistance
• Ongoing training opportunities
• Leadership development program
• Paid time off
• Paid holidays (13 per year)
• Flexible scheduling for students

Equal Opportunity Employer / Disabled / Veterans