Operations Coordinator

We're Hiring: Operations Coordinator
Location: Mt Laurel, NJ
Employment Type: Non-exempt, Full Time, In Person
Department: Lindens Program

Hourly Rate: $23.22/hr to $27.75/hr

Bancroft is a leading service-provider for children and adults with autism, other intellectual or developmental disabilities or those in need of neurological rehabilitation.

We provide a full continuum of highly effective services - for people of all ages and every level of abilities - based on best practices and scientifically proven techniques. Our services include special education, vocational training, supported employment, structured day programs, group home and apartment programs both on-campus and in the community, short-term behavioral stabilization services for children, and in-home and outpatient rehabilitation services.

As a nonprofit organization, we are solely committed to supporting people with special needs and their families, to help make it One World. For Everyone.

The Lindens Operations Coordinator provides ongoing monitoring of the children's Lindens Center for Autism program to ensure staff compliance with Bancroft training policies. Coordinates all staffing, recruitment, and training needs for the specified program to ensure a fully staffed operation and maximum provision of care for persons served.

Interacts with program management on a daily basis to ensure a fully staffed program of day, night, and substitute
Program Associates and the maintenance of all levels of supervision for persons served, while operating in
accordance with the approved budget, staffing ratio for each program. Ensures adequate coverage for all staffing
vacancies and medical leaves and for night duty staff approved time-off requests. Supports on-call supervisors to
ensure coverage of all shifts as outlined in program requirements.
• Working in conjunction with program administration and the Human Resources Department, actively participating
  in the applicant hiring process. Interviews and screens applicants to identify qualified candidates, appropriately
  explain job content and performance expectations to applicants and makes the final decision on applicant selections.
• Provides supervision and oversight to direct reports
• Oversees vehicle management within their program site. Scheduling and coordinating the maintenance and
  upkeep of the program's vehicles.
• Acts as the primary timekeeper for assigned programs. Functions as a liaison between the Payroll Department and
  program management. Performs related payroll activities including verification of work hours on timecards,
  reconciliation of time cards with edit sheets, etc. Coordinates payroll process with other Bancroft departments to
  ensure accurate and timely payment to staff in the event he/she is working in multiple.
• Coordinates new and existing staff training to include on-site training, mentor training, required certification and
  recertification, and department training. Maintains staff training database and updates appropriately.
  
• Tracks the timely completion of staff competency checklist packet for all new staff including the completion of the
  initial checklists within 90 days and the remainder of the checklists within 12 months of hire.
• Serves as a role model to persons served by projecting a positive self-image of professionalism, appearance,
  courtesy, conduct, honesty, fairness, personal integrity, and respect for the fundamental rights, dignity, and privacy of
  others.
  
• Performs other related duties as assigned or as necessary; e.g., performs special projects, serves on
  performance improvement teams, etc. Remains flexible and adaptable in work schedules and work assignments as
  defined by program needs.

Education & Experience:

A High School diploma or equivalent is required with a minimum of two years of related experience, preferably in a coordinator capacity. Prior experience working with neurologically-impaired individuals is preferred.

Special Skills:

Effective verbal and written communication, interpersonal, time management, and organizational skills are required. Flexibility, adaptability, the ability to act independently, respond quickly, and work within tight timeframes required. Operative knowledge of Kronos, MS Office Word and Excel required. Valid driver's license required in incumbent's legal name and current address with no provisional restrictions

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.