New

Collections Coordinator

Davis Wright Tremaine
$68,000 to $74,000 ($34.87-$37.95 hourly).Actual pay will be adjusted based on the candidate's education, training, experience and other job-related factors permitted by law
dental insurance, life insurance, vision insurance, paid holidays, sick time, long term disability, tuition reimbursement, 401(k)
United States, Oregon, Portland
560 Southwest 10th Avenue (Show on map)
Jan 31, 2026
Description This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Collections Coordinator to join our team in our Seattle or Portland offices. This position offers the flexibility to be fully remote while working within reasonable commuting distance from any of our offices. The Collection Coordinator is responsible for monitoring and collecting accounts receivable, working with attorneys to achieve budget requirements, and independently managing their assigned client accounts. This position will work with internal accounting teams, attorneys, secretaries, and firm clients to resolve outstanding invoice issues. This position will take initiative to review and resolve client accounts before they become uncollectible. At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled. On a typical day you will: Monitor and collect accounts receivable; exhibit good judgment in escalating unresolved issues to management Use firm's collections software to manage client accounts and keep an accurate record of communications, contacts, payments, deadlines, attorney preferences, and other pertinent information Utilize third-party electronic billing sites and insurance company sites to research reduced and rejected invoices; assist attorneys with filing appeals and provide recommendations for resolution Identify and submit write off requests of pre-negotiated discounts for e-billing, volume and prompt pay discounts Create and maintain Excel spreadsheets of invoice reduction information and present data to attorneys in a clear, concise format Assist in the development and implementation of standard processes related to insurance collections and management Develop and independently manage a process to meet multiple overlapping deadlines Provide periodic updates to practice group financial partners on outstanding client accounts; provide reports to attorneys, secretaries, and administrators as needed Communicate with clients in accordance with firm collection protocols and provide excellent customer service throughout the collection process Familiarity with client guidelines and payment requirements to ensure collection efforts are within the agreed scope Generate and distribute template reminder statements; use verbal and written communication to send custom payment inquiries Join us if you have: Choice of health and vision insurance plans 2+ years' collections with strong customer service experience required, preferably in a legal environment Previous experience in a professional services organization, supporting a multi-office environment, preferred Demonstrated high level of ability to use MS Excel and Word Knowledge of ARCS 2G collections software preferred Ability to handle heavy workload with time constraints and deadlines Must be a team player and maintain a positive and professional attitude Strong verbal and written communication, as well as diplomacy and negotiation skills; ability to work with clients and attorneys in stressful and high-pressure situations Excellent organizational and time management skills Ability to work overtime as needed Who We Are Davis Wright Tremaine LLP is an AmLaw 100 law firm with 9 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client's and each lawyer's work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them. What's in it For You? DWT offers competitive compensation in addition to ample benefits including but not limited to: Choice of health and vision insurance plans 2 paid volunteer days for qualifying community service work Dental plan Fertility and adoption benefit Paid sabbatical after 13 years of service Tuition reimbursement Commuter benefits Retirement contribution This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities. Washington State The annualized salary range for this position in Washington is $68,000 to $74,000 ($34.87-$37.95 hourly).Actual pay will be adjusted based on the candidate's education, training, experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program. For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available. Davis Wright Tremaine LLP fosters a culture where all talented individuals-including those who are traditionally underrepresented in the legal profession-can have, and can see, paths to success.Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement.Learn more about the firm's commitment to DEI here: *www.dwt.com/dei. Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email [emailprotected]* . #LI-AF1