Training Manager

The Training Manager is responsible for designing, delivering, and evolving high-impact training programs that drive sales performance, recruiting excellence, and revenue growth for our Talent Solutions team. This role serves as the enablement leader for both sales and recruiting teams, combining deep field credibility with strategic learning design to accelerate productivity, consistency, and results.

Essential Job Functions:

Partnering closely with sales, recruiting, and operational leadership, this role identifies capability gaps across the full lifecycle-from prospecting and client development to recruiting, closing, and account management-and translates them into practical, measurable training and coaching solutions that scale across the enterprise.

Key Duties & Responsibilities:

Sales & Recruiting Enablement Strategy

• Design and manage sales and recruiting enablement programs aligned to business priorities, revenue goals, and market dynamics.
• Build role-based learning paths across sales, recruiting, leadership, and production career stages.
• Partner with leadership to diagnose skill gaps across prospecting, discovery, qualification, recruiting, interviewing, closing, negotiation, and retention.
• Continuously optimize enablement strategy using performance data, pipeline health, and adoption metrics.

Coaching & Performance Acceleration

• Establish a consistent sales and recruiting coaching cadence in partnership with frontline and senior leaders.
• Deliver one-on-one and group coaching, deal reviews, desk-side coaching, and role-play to reinforce skill development.
• Enable leaders to effectively coach by providing frameworks, tools, and facilitator preparation.
• Reinforce best practices in pipeline management, recruiting execution, and activity discipline.

Measurement, Insights & Continuous Improvement

• Define and track key enablement metrics, including ramp time, conversion rates, productivity benchmarks, and program adoption.
• Conduct post-training forensics, debriefs, and closed-loop reporting to assess effectiveness and drive improvements.
• Provide ongoing insights to leadership on skills progression, gaps, and opportunities to improve results.

Cross-Functional Collaboration

• Collaborate with Sales, Recruiting, Operations, Marketing, HR, and Technology teams to align enablement with systems, process, and messaging.
• Incorporate market trends, competitive intelligence, and economic indicators into training strategy and content.

Desired Competencies & Skills:

• Sales & Recruiting Acumen: Strong understanding of sales and recruiting motions, metrics, and field realities.
• Credible Trainer & Coach: Commands attention and trust with practical, real-world examples.
• Exceptional Communicator: Clear, confident, and persuasive verbal and written communication skills.
• Leadership Presence: Influences without authority and leads by example.
• Emotional Intelligence: Reads people and situations effectively; adapts approach to meet individuals where they are.
• Results-Driven: Focused on execution, accountability, and measurable business outcomes.
• Adaptability & Mental Agility: Thrives in fast-paced, performance-driven environments.

Education & Experience

• Bachelor's degree in business, organizational development, human resources, or related field required
• Minimum 5 years of experience in sales, recruiting, or sales/recruiting enablement
• Background in staffing, professional services, consulting, or revenue-driven environments strongly preferred
• Demonstrated success as a producer, recruiter, sales leader, or enablement professional
• Proficient in Microsoft Office Suite
• Strong facilitation and presentation skills required

Location: Brentwood, TN Hybrid - 3 days in office.

Travel Requirements:

Less than 5%

Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position:

Frequent: Sitting, walking, eye/hand/foot coordination and repetitive motion

Occasional: Standing and bending

Infrequent: Lifting up to 10 pounds