Lead SSC Technician

Are you ready to apply cutting-edge technologies to solve real world problems? Do you thrive in an environment where people leverage technology and processes to build innovative and sustainable solutions? You might just be a perfect fit for the CDO team. Since 1995, CDO Technologies has delivered the best solutions for unique business problems in the commercial and federal sectors ranging from Asset Management to IT Services. CDO employees demonstrate integrity, embrace teamwork, and embody a Can Do attitude in the delivery of superior customer service.

Lead NSC/Voice Technician

Position Summary:
The Lead SSC Technician provides technical and operational oversight for the Server Support Center (SSC), ensuring effective system administration, server maintenance, and compliance with cybersecurity directives.

Primary Duties:

• Direct the SSC Task Order support and act as the primary contact for all SSC-related matters.
• Oversee server operations, supporting approximately 26 HNC-TO Mission Servers (various security classification levels).
• Perform installation, configuration, routine/emergency maintenance, and proactive resolution of software and hardware issues.
• Ensure patching, server audit, compliance with security technical implementation guides (STIGs), and configuration management.
• Provide weekly SSC ticket and status reports to the CSO and COR.
• Lead backup, disaster recovery, and incident response procedures for server systems.
• Troubleshoot network/server component configuration issues and recommend corrective actions.
• Document all system administration, backup, and audit activity in accordance with established processes

Qualifications and Certifications:

• Proficiency in Microsoft Active Directory; Microsoft Server 2008 or higher; VMWare 5.1 or higher and vSphere Administration.
• DoD 8140 IAT Level II baseline certification (Security+ CE preferred).
• Must possess or be able to obtain/maintain a Top Secret/SCI clearance and a valid Counter Intelligence (CI) Polygraph for NSA server access.

What can a CDO employee expect?

At CDO Technologies, we believe in taking care of our employees with a comprehensive benefits package. Our health and welfare benefits include two medical plan options along with a LiveHealth program to see a doctor online anytime day or night. CDO offers dental, vision, and a Flexible Spending Account for medical or childcare. Employees may also enroll in a 401(k) plan with their first paycheck. Full-time employees also receive company paid short- and long-term disability and life insurance. We also provide tuition reimbursement, professional development, and certification reimbursements. Finally, CDO also offers employees a generous leave program including paid holidays, vacation, and sick leave.

CDO is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or veteran status.