Sales Support Consultant - New Business

Role Summary

The Sales Support Consultant plays a critical, front-line role in supporting the New Business Sales team, with a primary focus on managing and coordinating large, complex Request for Proposal (RFP) responses. This role partners closely with Sales to drive growth by ensuring high-quality, timely, and competitive responses while also supporting pipeline development and opportunity management within Salesforce.

This is an excellent opportunity for a motivated, detail-oriented professional who is looking to deepen their expertise in both fully insured and self-funded health insurance, gain exposure to cross-functional teams, and grow within a fast-paced, results-driven sales organization.

This position is eligible for the Flex persona.

Key Responsibilities

RFP & Proposal Management

• Serve as a primary partner to the New Business Sales team in managing large and complex RFPs from intake through submission.
• Review, scrub, and assess incoming RFPs for requirements, timelines, and internal dependencies.
• Submit RFPs internally and coordinate responses across multiple internal partners, including:
  • Proposal Development Services
  • Underwriting
  • Product
  • Network, Clinical, and other subject matter experts as needed

Sales & Pipeline Support

• Support the sales team in developing, managing, and maintaining a strong and accurate new business pipeline within Salesforce.com.
• Track opportunities, key milestones, deadlines, and follow-up actions.
• Partner with Sales to ensure CRM data integrity, reporting accuracy, and visibility into pipeline health.

Cross-Functional Collaboration

• Act as a central point of coordination between Sales and internal teams to drive alignment and execution.
• Communicate clearly and professionally with internal stakeholders to manage expectations and timelines.
• Build strong working relationships across departments to facilitate efficient information flow.

Process & Continuous Improvement

• Identify opportunities to improve RFP workflows, communication, and efficiency.
• Contribute to best practices, tools, and documentation to support scalable growth.
• Proactively anticipate needs and remove friction for the sales team wherever possible.

Qualifications & Experience

Required

• Strong knowledge of fully insured and self-funded medical health insurance.
• Experience supporting sales teams, proposals, RFPs, or complex client deliverables.
• Exceptional organizational, time management, and prioritization skills.
• Strong written and verbal communication skills.
• Proven ability to manage multiple deadlines in a fast-paced environment.
• Experience working cross-functionally with multiple internal teams.
• Comfort working independently while also being a strong collaborative team player.

Preferred

• Experience with Salesforce.com or other CRM platforms.
• Prior experience in health insurance, healthcare consulting, or employee benefits.
• Familiarity with large employer or national account sales processes.

Key Competencies

• Detail-oriented with a high level of accuracy
• Proactive, self-starter, and "go-getter" mentality
• Strong problem-solving and critical thinking skills
• Ability to translate complex information into clear, concise responses
• Professional presence and confidence working with senior stakeholders

Why This Role

• High visibility and close partnership with senior sales leadership
• Exposure to large, complex new business opportunities
• Opportunity to build deep expertise across products, underwriting, and sales strategy
• Strong foundation for future growth within sales, account management, or strategy roles

High school degree or equivalent required unless otherwise noted above

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that theconfidence gapandimposter syndromecan prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting ourCompany Culturepage. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join ourTalent Communityto stay "in the know" on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.