Technical Program Manager, Distribution (Process Optimization)

What's the Short Version?

The Technical Program Manager, Distribution works directly with key stakeholders across SanMar's business areas and IT to design, develop and improve the solutions comprising SanMar's distribution facing systems and related functional processes. These systems include, but are not limited to HighJump WMS, and related WCS/WES integrations; voice, RF and scanning hardware, print and bagging hardware and media, automations (goods-to-person), conveyor and material handling equipment, and 3rd party solutions to drive distribution efficiency and capacity improvements. This role may also be responsible for the supervision of a project team upwards of 10 team members in size.

What Will You Be Doing?

• Supervise project team and their deliverables, providing day to day direction and insight to ensure that they meet their goals and deadlines.
• Coach and develop project team to meet their individual and business expectations, as well as to grow and excel within their roles.
• Manage a revolving portfolio of tasks and projects comprised of Material Handling systems and equipment, Hardware and Media management, and Storage and Capacity initiatives.
• Research, analyze, and troubleshoot SanMar handling systems; understand the operation and dependencies of the solutions and processes, and how they are used by the DCs.
• Identify and develop resource information (i.e., disaster response, strategic computing, information security and control).
• Work across all stakeholder areas to translate business requirements into high performing solutions that meet the business needs; ensure best operational practice.
• Create detailed project plans and frameworks; ensure team members are meeting milestones and reporting status.
• Provide distribution system subject matter expertise to business areas and end users.
• Work closely with Technical and Delivery teams to identify, design and deliver changes to system environments; ensure projects are in lockstep with functional requirements.
• Work closely with Distribution/Company leadership and primary resources to determine strategic focus and task prioritization, and long-term portfolio management.
• Perform other duties as assigned.
• Comply with all policies and standards.

What Are We Looking For?

• Bachelor's Degree in an Engineering or Technology Discipline or equivalent industry experience
• 4-6 years of experience in an IT program or project management role
• Previous experience leading a team with a focus on Continuous Improvement and/or Industrial Engineering is preferred
• Experience with procure/design/build/support of mechanical and automation systems and related technology and integrations
• Solid subject matter expertise using technology-based distribution systems; experience with SanMar specific systems preferred:Warehouse Management (HighJump/Korber);Voice, RF and scanning WMS equipment; high output printers and label media; Distribution facility specific WCS/WES, Conveyor hardware/software interfaces; Industry relevant automations (AS/RS, Goods to Person, pick/pack to light, etc.)
• Experience with procure/design/build/support of storage systems, i.e., racking, binning
• Experience with industry-specific tools such as AutoCad and Process Modeling/Simulation software
• Expertise in Lean principles (experience delivering continuous improvement initiatives in a distribution or comparable setting, using recognized methodologies such as Lean/Six Sigma) is preferred
• Six Sigma Green Belt or higher is preferred
• Certified Project Management Professional (PMP)-PMI preferred
• Competency across a range of project management tools (e.g. MS Project, VSTS, Jira, CA PPM, Visio)
• Demonstrated delivery with an agile development methodology
• Ability to interact with many different skill sets and roles within the company
• Ability and energy to work on multiple projects at a time and potentially switch projects as necessary, maintaining a strong quality focus on each
• A bias for action with the ability to adapt quickly with a positive attitude toward change
• Ability to professionally drive change and process improvement in a loosely structured environment
• Excellent written and verbal communication and presentation skills
• Flexible with schedule, able to provide off-hours support either remotely, or onsite, as needed
• Travel is a requirement of this role, up to 50% or more at times and includes SanMar sites, Industry events, customer and vendor site visits

What's Our Offer?

Salary Range: You`ll earn between $120,000 - $160,000 annually, depending on experience.

Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary.

Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

Additional Benefits:

• Comprehensive medical, dental, and vision benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave
• Pet insurance

What Should You Expect?

Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00-5:00 PST. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions. Travel is a requirement of this role, up to 50% or more at times.