New

Business Process Improvement Intern

Horizon Blue Cross Blue Shield of New Jersey
United States, New Jersey, Newark
298 Ferry Street (Show on map)
Jan 30, 2026
Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey's health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds. Horizon BCBS seeks a self-directed Intern with a passion for technology, collaboration, and creative problem solving. The intern will actively contribute to meaningful projects and work closely with a mentor and with senior leadership. As part of the Business Process Improvement team, the intern will be responsible for supporting project intake and process improvement activities across the various business functions of Horizon. This could include providing project analytical support such as data analysis, collection of business process performance data, process mapping, time motion studies towards workforce management models, business case development and ROI modeling. This is an individual with a strong process improvement mindset, exceptional data analytical skills, and the ability to succeed in team environments. Responsibilities: Support the planning and execution of business projects Provide support to Process Engineers and Business partners towards pre-initiative process/benefit analyses Aid creation of high-level and detailed business cases Utilize appropriate Lean Six Sigma tools to help ensure project deliverables are met with high quality and in a timely manner Participate in presentations of project updates and outcomes to various levels of management Demonstrate strong relationship building and collaboration skills with team members and business partners. Requirements: High School Diploma Required Pursuing an undergraduate or graduate degree in Business Administration/Management, Business & Technology, Computer Science, Information Technology and Project Management, or related field. Knowledge of Healthcare industry, process mapping and exposure to Lean Six Sigma Soft Skills include: Analytical and problem-solving skills; Strong verbal and written communications; and is willing to learn and is motivated Familiarity with Microsoft Office including Microsoft Word, Excel, Power Point and Visio as well as Minitab preferred Additional Learning Opportunities: Exposure to enterprise work environment and culture Ability to learn and sharpen skills related to working in an enterprise IT environment Hands on experience in organizing and conducting meetings and working sessions Exposure to dealing with and solving real world challenges and problems Location: 3 Penn Plaza Newark NJ - Hybrid Work Schedule Schedule: 8am-5pm (9 hour work day with lunch) Duration: 11 week Summer Internship Program (June 1, 2026 - August 13, 2026) Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware Disclaimer: This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job. Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.