New

Financial Aid Counselor

University of North Carolina Charlotte

$39,058 - $47,380

United States, North Carolina, Charlotte

Jan 30, 2026

Financial Aid Counselor

Please see Special Instructions for more details.

This recruitment is anticipated to fill two positions #000769 & #001105; applicants only need to apply once to be considered for these open positions.

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
Do not write 'see resume' on your application when completing the job duties section.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	000769
NC Salary Grade Equivalency	NC07
Classification Title	Student Services Specialist - Journey
Working Title	Financial Aid Counselor
Salary Range	$39,058 - $47,380
Anticipate Hiring Range	$39,058 - $47,380
FLSA Status	Non Exempt
Division	Academic Affairs
Department	Enrollment Management (Adm)
Work Unit	Financial Aid Operations
Work Schedule	8:00 am - 5:00 pm Monday - Friday with occasional evening and weekend hours required, as necessary. This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval. This recruitment is anticipated to fill two positions #000769 & #001105; applicants only need to apply once to be considered for these open positions.
Primary Purpose of Position	The primary purpose of the Financial Aid Counselor position is to manage daily, weekly, and monthly reports associated with the Office of Financial Aid involving but not limited to awarding, residency, unusual enrollment, and student semester enrollment. This role serves as a critical point of contact for providing accurate and timely information about financial aid policies and procedures to current and prospective students, their families, and other campus visitors through individual meetings and outreach. In addition to these duties, this position will also have specific programmatic responsibilities, which may include managing specialized aid programs, supporting compliance initiatives, or assisting with outreach events.
Minimum Education/Experience	Required Minimum Qualifications: Bachelor's degree; or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties	The primary purpose of the Financial Aid Counselor position is to manage daily, weekly, and monthly reports associated with the Office of Financial Aid involving but not limited to awarding, residency, unusual enrollment, and student semester enrollment. This role serves as a critical point of contact for providing accurate and timely information about financial aid policies and procedures to current and prospective students, their families, and other campus visitors through individual meetings and outreach. In addition to these duties, this position will also have specific programmatic responsibilities, which may include managing specialized aid programs, supporting compliance initiatives, or assisting with outreach events.
Other Work Responsibilities	Collects data and provides necessary reports to senior management. Must meet time service deadlines on work as well as critical federal and state deadlines. This position counsels with students by a variety of means including in person, by phone, and email. Performs other job-related duties and special projects as assigned or directed.
Departmental Preferred Experience, Skills, Training/Education	Experience in a higher education/student services setting, preferred Financial Aid. Knowledge of Federal and State Financial Aid Regulations and policies. Excellent written and interpersonal communication skills, and customer service as demonstrated by application materials, including proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) and Google Suite. Experience facilitating presentations and events for internal and external audiences, demonstrating strong public speaking and communication skills. Ability to critically think and independently problem solve, while exercising professional judgement to escalate to management when necessary.
Necessary Licenses or Certifications
Work Location	Reese
Posting date	01/30/2026
Closing date	02/05/2026
Proposed Hire Date	03/02/2026
Contact Information
Special Notes to Applicants	This recruitment is anticipated to fill two positions #000769 & #001105; applicants only need to apply once to be considered for these open positions. The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write 'see resume' on your application when completing the job duties section. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
Do you have a Bachelors Degree or equivalent combination of training and experience?
- Yes - I have a Bachelor Degree or higher
- Yes - I have an Associates degree and at least two (2) years of experience related to position
- Yes - I have a High School Diploma/GED and at least four (4) years of experience related to position
- No
*
Do you have knowledge of Federal and State Financial Aid Regulations and policies as it relates to this position? Please ensure that you experience is clearly listed on you application documents.
- Yes - I have knowledge of Federal and State Financial Aid Regulations and policies
- No - I do not have knowledge of Federal and State Financial Aid Regulations and policies
*
Please explain your experience with public speaking and delivering oral presentations.

(Open Ended Question)
*
Do you have experience with both Microsoft and Google Suite applications? Is so, please indicate which and the associated applications as well as your level of experience (beginner, intermediate, advanced).

(Open Ended Question)
*
Do you have experience in a higher education/student services setting, preferred Financial Aid?
- Yes - I have experience in a higher education/student services setting including Financial Aid
- Yes - I have experience in a higher education/student services and other areas
- Yes - I have experience with student services working with other agencies
- No - my experience is with with other fields of interest
*
Briefly describe your experience working with financial aid, student records, or compliance-related data. What systems or tools have you used?

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents