Training Center Coordinator

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Department

Job Summary

Under general supervision, the Training Center Coordinator serves as the operational and compliance coordinator for the Denver Health and Hospital Authority American Heart Association Training Center. This role is responsible for end-to-end oversight of AHA programs, instructors, and training sites, including regulatory compliance, instructor alignment, data analysis, and leadership communication. The position requires independent judgment, decision-making, and ownership of outcomes, as well as the ability to synthesize data into actionable recommendations and mitigation plans. The incumbent must be qualified to teach and monitor all AHA courses, including BLS, ACLS, and PALS.

This is an hourly, non-exempt position. Pay range: $26 - $40/hour

Essential Functions:

• Program Oversight, Accountability, and Compliance
  * Provides operational oversight of the AHA Training Center, ensuring compliance with AHA ECC Program requirements.
  * Maintains accountability for instructor alignment, training site compliance, certification integrity, and reporting accuracy.
  * Reviews program data and identifies trends, gaps, or risks requiring action.
  * Develops and implements mitigation plans for compliance, quality, or operational issues.
  * Ensures assigned initiatives and corrective actions are completed through final resolution.
  (30%)
• Leadership Communication and Decision-Making
  * Uses structured communication frameworks (e.g., SBAR) to communicate issues, recommendations, and decisions.
  * Determines whether information is shared for awareness only or requires action or escalation.
  * Provides leadership with concise summaries, recommendations, and timelines.
  * Serves as the primary liaison between Denver Health and Hospital Authority, AHA ECC Programs, instructors, and training sites.
  (20%)
• Instruction, Instructor Development, and Course Monitoring
  * Teaches and monitors all AHA courses, including BLS, ACLS, and PALS, as lead or assistant instructor.
  * Conducts Instructor Essentials courses and instructor updates.
  * Provides coaching, remediation, and monitoring of instructors to ensure quality and compliance.
  * Ensures student outcomes and certification success rates meet or exceed benchmarks.
  (20%)
• Data Management, Reporting, and Evaluation
  * Maintains accurate training, certification, instructor, and monitoring records.
  * Analyzes certification rates, instructor compliance, and training outcomes.
  * Prepares reports and summaries to support leadership decision-making.
  * Ensures timely submission of required AHA documentation and reports.
  (15%)
• Technical and Systems Proficiency
  * Demonstrates functional proficiency in Outlook, Webex, SharePoint, OneDrive, Excel, and learning management systems.
  * Applies technology tools to organize work, track deadlines, and manage deliverables.
  * Uses systems to improve efficiency, visibility, and follow-through.
  (15%)

Education:

• Post High School Diploma or Certificate Program licensure or certification health care related field Required

Work Experience:

• 1-3 years Experience teaching AHA courses and working within AHA Training Center Required

Licenses:

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required and
• BLSI-Basic Life Support Instructor - AHA - American Heart Association Required
• ACLSI-Advanced Cardiac Life Support Instructor - AHA - American Heart Association
• PALSI-Pediatric Advanced Life Support Instructor - AHA - American Heart Association

Knowledge, Skills and Abilities:

• Ability to independently synthesize data and determine appropriate action.
• Ability to manage projects from initiation through completion.
• Ability to communicate concisely with leadership, stakeholders, and students.
• Strong organizational, prioritization, and follow-through skills.
• Ability to identify operational or compliance risks and develop mitigation strategies.
• Ability to communicate clearly verbally, in writing, and using electronic media.
• Ability to teach, monitor, and evaluate adult learners in high-reliability environments.
• Ability to design and implement student progress evaluations, including written tests and practical exams.
• Knowledge of a variety of audio/visual aids for the classroom setting.

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.