New

Student Services Coordinator II

Utah State University
Minimum $43,000 commensurate with experience, plus excellent benefits
United States, Utah, Logan
Jan 30, 2026
Student Services Coordinator II Requisition ID: 2026-9876 # of Openings: 1 Location: US-UT-Logan Category: Student Programs & Services Position Type: Benefited Full-Time Job Classification: Non-Exempt College: Strategic Enrollment Management Department: Student Financial Support Advertised Salary: Minimum $43,000 commensurate with experience, plus excellent benefits Overview Student Financial Support provides resources to help students pay for school. These resources include Federal Financial Aid, State of Utah Aid, and Institutional Aid. Additionally, The Student Money Management Center provides free, one-on-one coaching sessions to help students create budgets and to discover how they can pay for college. The heart of our work is to serve students. Recognizing finances is a concern for many students, Student Financial Support diligently strives to provide all sources of funding and coaching that may help a student achieve their educational goals. Because Student Financial Support administers federal, state, and institutional aid, we focus on discretion, accountability, and compliance. Within this framework, we will do everything we can to help students. The Scholarship Specialist will be part of the Scholarship Team and will work collaboratively with all office staff, including campus partners across the USU system. Responsibilities Core Responsibilities: Assist with customer service functions. Awarding and/or adjusting specific scholarships. Monitoring recipient academic progress. Scholarship auditing (checking for term utilization, qualification, etc.). Review of daily outputs and reports. Assist with the university scholarship portal. Participate in on-going discussion to develop and streamline department policies and procedures. Team Responsibilities: Within Student Financial Support, we have established different teams to fulfill our mission. These teams include Federal Aid Counseling, Scholarships, Operations & Compliance, Systems & Data, Student Money Management, and Leadership. These teams work closely with each other to collaborate, reduce barriers, and enhance resources. The Scholarship Team works closely to support each other, and the other teams within the office. This team supports university programs that are large in size, scope, and complexities which are embedded within enrollment management strategies at USU. Regardless of position, all team members have the following responsibilities: Compliance: Administering federal, state, and institutional aid requires team, office, and institutional compliance to different laws, statutes, regulations and policies. All team members have a responsibility to focus on compliance. Data Privacy: Student Financial Support has access to sensitive data, and this data is protected through different federal laws and institutional policies. All team members have a responsibility to protect data. Integrity: Being honest and having strong ethical principles is vital. Embracing unity and collaboration is at the core of our culture, fostering a strong work ethic that values the diverse strengths and perspectives each team member brings. Collaboration: Creating a culture of open communication, respect, and purpose is essential. All team members have a responsibility to contribute to a positive, collaborative team. This includes continuous training, deductive reasoning and problem solving, customer service, willingness to learn and acquire new skills, and commitment to deadlines. The Scholarship Specialist reports to an Assistant Director of Scholarships in Student Financial Support. This position is responsible for operational and customer service. All team members strive to possess the following characteristics: Active contributor to discussions and recommends change when appropriate to better meet the needs of those we serve. Friendly and empathetic demeanor who places the student first. Organized and collaborative team member who is detail oriented and functions well in a fast-paced community-minded environment. Qualifications Minimum Qualifications: Years of experience, or degrees: Four years of related experience; or an associate degree plus two years of experience; or a bachelor's degree is required. Preferred Qualifications: Experience in Higher Education. Utah State University experience. Familiarity with any of the following systems: Office 365 (specifically Excel), Banner, CampusLogic (StudentForms, CampusCommunicator, ScholarshipUniverse), ServiceNow. Knowledge, Skills, and Abilities: Knowledge, skillset, or potential related to the specific duties & responsibilities of the position. Required Documents Along with the online application, please attach: Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV". PDF recommended. Cover Letter to be typed/pasted at the end of your application Document size may not exceed 10 MB. Advertised Salary Minimum $43,000 commensurate with experience, plus excellent benefits ADA Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. College/Department Highlights The Division of Strategic Enrollment Management at Utah State University is dedicated to overseeing and implementing effective enrollment strategies that help students seamlessly apply and enroll. With a focus on student success and exceptional customer service, the division promotes innovative and data-informed approaches to support student needs. It offers various admissions pathways tailored to different learners, while administering all levels of financial aid to address affordability. By fostering collaboration and staying ahead of trends, the division aims to enhance the overall student experience, guiding individuals from application to graduation. University Highlights Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact. USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state. Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies' long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women's volleyball, three consecutive Mountain West tournament titles in women's soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU's commitment to perseverance and achievement. Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu . updated 12/2025 https://careers-usu.icims.com/jobs/9876/student-services-coordinator-ii/job?in_iframe=1* Notice of Non-discrimination In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law. The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies: Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266 Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266 Mailing address: 5100 Old Main Hill, Logan, Ut 84322 For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact: U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9c4e5f0d3da87548a0cc0c8826aab629