District Lottery Supervisor

Are you searching for a chance to use your sales, marketing, leadership, and related experience in a way that benefits the lives of others? Find what you are looking for in this District Lottery Supervisor position with the Department of Revenue, Bureau of Pennsylvania State Lottery, Clearfield Office. With us, you will help lead a sales team whose proceeds are fully designated to fund essential programs and services that benefit older residents of Pennsylvania every day!

As a District Lottery Supervisor, you will supervise a staff of District Lottery Representatives (DLRs) who are responsible for retailer recruitment and retention to increase Lottery sales. Our team will rely on you to determine staffing requirements for districts within a specific area and distribute day-to-day assignments while ensuring your team has adequate coverage to meet operational needs.

Responsibilities involve regularly shadowing DLRs to provide guidance for retailer recruitment and retention, monitor their performance, and motivate DLRs to increase retailer base by teaching proper recruitment techniques and Lottery sales training information. You will also be expected to investigate and resolve retailer complaints, as well as inspect retailer locations to make sure they are following accessibility program requirements and have the up-to-date equipment and signage they need. Additionally, work includes preparing and reviewing detailed reports, working collaboratively with DLRs and store managers, and completing other actions to maintain and ensure compliance with Lottery security procedures.

Take your sales and marketing career to the next level with an inclusive, service-oriented team that acts with integrity to help ensure PA's Lottery makes the sales we need to support programs all around Pennsylvania that benefit older people in our state.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

QUALIFICATIONS

Minimum Experience and Training Requirements:

Special Requirement:

• You must possess a valid motor vehicle operator license.

Additional Requirement:

• You must be willing to travel in all types of weather conditions.
• You must also have specific experience:
  • Experience reading and interpreting sales data
  • Customer service experience in a sales environment
• You must also have the following skills:
  • Solid leadership
  • Initiative and problem solving
  • Demonstrated professionalism
  • Follow specific instructions
  • Navigate a PC and iPad proficiently
  • Communicate effectively both verbally and in writing
• You must adhere to the values and ethics of the Department.
• You must be able to perform essential job functions.

Preferred Qualifications:

• Experience with consumer-packaged goods sales
• Experience in supervising sales

How to Apply:

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.