| Salesforce Developer (Mid-Level) |
| Posting Number |
req24986 |
| Department |
Campus IT Services |
| Department Website Link |
|
| Location |
To Be Determined |
| Address |
AZ USA |
| Position Highlights |
The University of Arizona's Information Technology Services (UITS) is seeking a motivated and technically skilled midlevel Salesforce Developer (Applications Development Programmer Analyst III) to join our CRM & Digital Experience team. This role will contribute to and occasionally lead the design, development, deployment and optimization of our Salesforce ecosystem, including our use of the Education Data Architecture to support studentfacing, academic, admission, retention, and alumni processes. The ideal candidate combines strong declarative development skills (Flows, Lightning Flow, LWC) with programmatic expertise (Apex, VF, API), has relevant Salesforce certifications, and experience in highereducation environments.
This role supports the University of Arizona Global Campus (UAGC). UAGC is a fully online university within the University of Arizona, dedicated to providing highquality, accessible, and careerrelevant education for adult and nontraditional learners. UAGC serves a broad student population across the globe and is deeply committed to supporting learner success through innovative digital experiences, exceptional student services, and datadriven support throughout the lifecycle. As part of UAGC's digitalfirst strategy, the CRM & Digital Experience team plays a critical role in designing and delivering studentcentered technology that enhances recruitment, admissions, advising, student engagement, and student progression. UAGC leverages Salesforce as its primary engagement and service platform, enabling personalized, efficient, and datadriven interactions throughout the student lifecycle. This is a hybrid/remote position, and candidates must reside in Arizona. Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here. |
| Duties & Responsibilities |
- Translate highereducation business needs into scalable solutions within Salesforce (Sales, Service, Education, Experience, Marketing Clouds).
- Build advanced Salesforce Flows, Flow Orchestration, and declarative automation at scale.
- Develop Apex classes, triggers, Lightning Web Components (LWC), SOQL/SOSL.
- Manage integrations using REST/SOAP APIs, middleware, and ETL tools.
- Configure Salesforce objects, security, validation rules, and page layouts.
- Participate in DevOps/CICD processes, code branching, and release management.
- Collaborate with product owners and business SMEs across the student lifecycle admission, student services, academic operations.
- Troubleshoot issues, perform rootcause analysis, and optimize performance adhering to best practices.
- Ensure alignment with data governance, privacy, and institutional standards.
Knowledge, Skills, Abilities
- Knowledge of Salesforce automation concepts and best practices.
- Skill in designing, developing, and supporting Salesforce solutions (e.g., Apex, LWC, SOQL/SOSL, integrations) within a DevOps/CI/CD framework.
- Knowledge of reporting/analytics tools (e.g., CRM Analytics and Tableau) and translating data into actionable insights.
- Knowledge of higher education enterprise systems (e.g., SIS, LMS) and workflows supporting enrollment and retention.
- Skill in providing information technology related customer service to users having varying levels of technical expertise.
- Skill in writing technical documentation.
- Ability to manage multiple concurrent projects.
- Ability to work independently and as part of a team.
- Ability to communicate effectively verbally and in writing.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve. |
| Minimum Qualifications |
Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). AND 5 years Salesforce development experience which includes at least 2 years of experience with Service Cloud, Sales Cloud, Education Data Architecture. |
| Preferred Qualifications |
- Salesforce Platform Developer I certification, Salesforce Platform Developer II certification.
- Experience with Education Cloud, Experience Cloud, and Marketing Cloud.
- Middleware experience using modern middleware tools such as MuleSoft, Boomi, and Jitterbit.
- Experience with full SDLC processes and agile methodologies.
|
| FLSA |
Exempt |
| Full Time/Part Time |
Full Time |
| Number of Hours Worked per Week |
40 |
| Job FTE |
1.0 |
| Work Calendar |
Fiscal |
| Job Category |
Information Technology |
| Benefits Eligible |
Yes - Full Benefits |
| Rate of Pay |
$86,870 - $112,932 |
| Compensation Type |
salary at 1.0 full-time equivalency (FTE) |
| Grade |
11 |
| Compensation Guidance |
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator. |
| Career Stream and Level |
PC3 |
| Job Family |
Applications Development |
| Job Function |
Information Technology |
| Type of criminal background check required: |
Fingerprint criminal background check (security sensitive due to title or department) |
| Number of Vacancies |
1 |
| Target Hire Date |
|
| Expected End Date |
|
| Contact Information for Candidates |
uits-jobs@arizona.edu |
| Open Date |
1/27/2026 |
| Open Until Filled |
Yes |
| Documents Needed to Apply |
Resume and Cover Letter |
| Special Instructions to Applicant |
|
| Notice of Availability of the Annual Security and Fire Safety Report |
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu. |
|
University of Arizona
life insurance, vision insurance, sick time
Jan 28, 2026