Experienced Engineer - Operations Technology

The Experienced Engineer - Grid Operations Technology provides advanced engineering support for real-time grid operations platforms, including EMS/SCADA, operational models, and substation automation systems. This role focuses on reliable system performance, accurate operational data, and effective operator tools while supporting ongoing modernization and integration initiatives.

• Support configuration, maintenance, and troubleshooting of EMS/SCADA systems across production, training, and test environments.
• Develop and maintain real-time operational models, telemetry mappings, and data validations to support accurate grid operations.
• Build, enhance, and maintain SCADA displays and visualization tools to support operator situational awareness.
• Support integration and testing of RTUs, PLCs, and field devices in coordination with field technicians and engineers.
• Assist with EMS upgrades, patching, testing, and system enhancements in collaboration with vendors and internal teams.
• Analyze and resolve EMS/SCADA, telemetry, model, and display issues; support incident response and root cause analysis.
• Support operational analytics, EMS reporting, and data workflows aligned with regulatory and market requirements.
• Collaborate with Operations, IT, Engineering, GIS, and Market Operations on system integrations and grid modernization efforts.
• Document system changes, models, configurations, and procedures in accordance with engineering and compliance standards.

• Technical Expertise - Demonstrates strong functional knowledge and applies it effectively to operational challenges.
• Problem Solving - Uses disciplined analysis to resolve complex technical and system issues.
• Action Oriented - Takes initiative to address operational needs and system improvements.
• Collaborates - Works effectively across teams to deliver reliable operational outcomes.
• Communicates Effectively - Clearly shares technical information with operators, engineers, and partners.

• EMS/SCADA system support and configuration (advanced)
• Operational model development and telemetry validation (advanced)
• SCADA display development and visualization (advanced)
• Substation automation and field device integration (proficient)
• Power system operations and real-time grid behavior (advanced)
• Technical troubleshooting and incident response (advanced)
• Technical documentation and change control (proficient)

• Bachelor's degree in Electrical Engineering, Computer Engineering, or related discipline.

• Several years of experience supporting utility operational technology systems, including EMS/SCADA.
• Experience with real-time operational modeling, telemetry, and grid operations.
• Exposure to utility communications protocols and market-aligned operations preferred.

• This hybrid role is based at our Madison, WI headquarters. While three days onsite is the minimum, team collaboration and business needs may require additional in-office presence.

Pre-employment will require satisfactory completion of a background check and drug screen.

We are an AA/EOE employer and consider all qualified candidates without regard to protected status.