Accounts Receivable Associate

Are you looking for a high energy, strategic, and fast-paced position as a Accounts Receivable Associate? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options - you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program - a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  
  
  
  
  • Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees
  
  
  
  

The Accounts Receivable Associate communicates directly with the client, as well as with the client's Account Manager and Client Success Manager, to ensure timely payments and assists in solving client billing issues.

WHAT YOU'LL DO:
* Contact clients via phone and email to collect on past due balances while maintaining detailed notes of each communication in relevant business systems
* Solve client billing issues
* Manage the shared accounts receivable email box and answer inbound phone calls on the accounts receivable line
* Issue client refunds when due
* Other duties as assigned

YOU'VE GOT WHAT IT TAKES IF YOU HAVE:
* Bachelor's degree or Associate's degree with 3 additional years of account receivable experience
* The ability to effectively plan, prioritize, and allocate time to tasks, activities, and responsibilities optimizing productivity, and meeting and balancing competing demands in an efficient manner
* The ability to adjust, change, or modify their approach, mindset, or behavior in response to new circumstances, challenges, or changing environments
* The ability to read, write and communicate data in context, including an understanding of data sources and constructs, analytical methods and techniques, and the ability to describe the use case, application and resulting value
* The ability to deliver messages clearly, accurately, and appropriately, while also actively listening and understanding the messages received

IT WOULD BE NICE IF YOU HAD:
* Customer service experience

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30/40 days/quarter.

Company: Relias LLC | Job ID: 285966