Director, Global Demand Planning

Director, Global Demand Planning, Easton, PA

GENERAL SUMMARY:

Oversees the full corporate demand planning process in support of Crayola's global business, guiding Supply Chain purchasing and production decisions while ensuring visibility into financial revenue expectations. This role serves as a vital connection between International and Domestic customer demand and the internal functions of Sales, Supply Chain, Manufacturing, and Operations. It delivers accurate, actionable demand plans that strengthen responsiveness, support business growth, optimize Crayola's resources, and establish the foundation for revenue and inventory forecasting.

The position also leads the development and execution of S&OP processes, including organizing and managing monthly S&OP meetings with Executive Leadership. Additionally, it directs and supports managers responsible for Collaborative Forecasting, Planning, and Replenishment across key U.S. accounts, enhancing account performance through direct engagement when needed and partnering with Sales leaders to ensure effective allocation of resources.

PRINCIPAL DUTIES & RESPONSIBILITIES:

Demand Planning & Forecast Management

• Maintains and oversees an 18month rolling baseline forecast and a 12month promotional forecast for U.S. businesses at both the item and keycustomer levels.
• Highlights, researches, challenges, and validates major swings in forecasted volume across customers, segments, and items to ensure planning accuracy, maximize revenue, and minimize inventory exposure.
• Provides regular reporting to Senior Management and Executive Leadership on projected revenues and forecast adjustments to ensure visibility into changing business dynamics.
• Sets standard work for U.S. forecasting, including statistical model timing, model options, process deviations, and required tracking documentation.
• Owns forecasting and capacityplanning processes for new product launches, ensuring data integrity and centralized visibility across all markets and stakeholders.

S&OP Leadership & Process Ownership

• Manages the full S&OP calendar and processes, including demandplan integration points, accuracy metrics, technical issue resolution, and placeholder governance.
• Schedules, prepares agendas for, and facilitates monthly Executivelevel S&OP meetings to drive alignment and key decisionmaking.
• Responsible for the integrity and performance of the IBP forecasting system, partnering with IS to resolve functional issues.
• Establishes S&OP meetings with International Business Units (LATAM, EMEA, UK, Australia, Asia) to review forecasts, track accuracy, and discuss business trends.
  
  
  

CrossFunctional & Operational Collaboration

• Maintains active, transparent communication with Supply Chain to ensure responsiveness to forecast changes that may impact inventory or revenue.
• Represents internal operations to the Sales organization, maintaining strong relationships with Supply Chain, Customer Care, and Logistics to support operational efficiency and customer satisfaction.
• Manages the weekly allocation process for U.S. customers and international partners for constrained or limitedavailability SKUs, ensuring strategic product flow and strong customer relationships.

International Forecasting & Global Alignment

• Partners with UK, EMEA, Canada, Australia, Mexico & Asia subsidiaries to ensure accurate transmission of forecasted needs into SAP, including finishedgoods and componentkitting requirements.
• Develops reporting that provides visibility into international forecasts at both the market and item/segment levels, enabling a comprehensive global demand view for Leadership.

Team Leadership & Account Support

• Leads and develops demand planners, defining standard responsibilities and accountspecific functions while partnering with Sales leadership to optimize ROI and resource allocation.
• Serves as the forecasting and operations SME for key accounts, directly interfacing with customer counterparts to advance Crayola's interests and maintain strong business relationships.

JOB SPECIFICATIONS:

• B.S. degree in business and/or analytical discipline required.
• Advanced Microsoft Office skills: particularly Excel and PowerPoint required.
• Minimum 10 years' experience within the Consumer Products Industry; management level forecasting or analytical capacity preferred.
• Minimum 3 years' experience with leading retail replenishment and forecasting functions.
• Solid analytical skills required.
• Ability to manage multiple priorities in a constantly changing environment is key.
• Knowledge of key accounts forecasting system highly desirable.

PHYSICAL CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

WHY CRAYOLA?

• Kid Inspired Culture
• Free Admission to Crayola Experience for Employees
• Community Volunteerism Opportunities
• Annual Bonus Potential for all Full-Time Employees
• Company Matched 401k & Employee Value Sharing Plan
• Comprehensive Healthcare Benefits for Eligible Employees
• Education Assistance Program
• Wellness Programs
• Employee Resource Groups
• Generous Product Discounts Onsite & Online
• Company Sponsored Employee Events
• Discounts on a wide variety of products and services - automotive, electronics, fitness, travel and entertainment

Green is our favorite color! Crayola cares about the environment and responsibly makes the products you love. Learn more about Crayola's creative solutions for greener tomorrows: https://www.crayola.com/about-us/sustainability

We offer competitive salary, outstanding benefits and the potential for advancement through the use of creative abilities. No phone calls please.

Search Firm Representatives - Please Read Carefully:
Crayola LLC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Crayola LLC via e-mail, the Internet, or directly to hiring managers at Crayola LLC in any form without valid written search agreement in place for that position will be deemed the sole property of Crayola LLC, and no fee will be paid in the event the candidate is hired by Crayola LLC as a result of the referral or through other means.

Search firms are essential to the recruitment and staffing efforts at Crayola LLC, and we value the partnerships we have built with our vendors. For this reason, Crayola LLC has established and regularly maintains a preferred vendor list. Please note that even preferred vendors need to have a written search agreement signed by Human Resources at Crayola LLC in place for the specific position in order for a fee to be paid for any candidate referrals.