Renewals Sales Specialist

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Adobe's Enterprise Renewals team is on the lookout for a driven, strategic, and customer-obsessed Inside Sales Enterprise Renewals Specialistto help shape the future of our Enterprise relationships. This is more than a sales role-it's a chance to influence Adobe's long-term customer success and revenue growth.

You'll be responsible for managing a portfolio of high-value accounts, driving renewals with a target of +30% growth, expanding product adoption, and collaborating with product specialists to generate new pipeline. If you thrive in a fast-paced environment, love solving complex business challenges, and are passionate about delivering value to customers, we want to hear from you.

Candidates must have at least 3+ years of Strategic Account experience and be based in one of our sales offices: New York, Seattle, San Jose, or San Francisco.

What You'll Do

• Renewal Strategy & Execution: Own and close renewal opportunities within the Strategic Commercial Enterprise space, focusing on Adobe's ETLA program.
• Customer Enablement: Guide customers through Adobe's enterprise solutions, helping them understand configurations and how they integrate with their business processes.
• Business Discovery: Dive deep into customer environments to uncover pain points and translate them into actionable business opportunities.
• Account Engagement: Drive awareness through targeted email campaigns and promote participation in Adobe-led seminars and events.
• Pipeline Development: Build and maintain a robust pipeline through account management, lead generation, and campaign execution. Provide consistent updates.
• Forecasting Excellence: Maintain accurate forecasting and CRM hygiene in Salesforce.
• Virtual Selling: Conduct impactful virtual meetings using Microsoft Teams with customers, prospects, and internal stakeholders.
• Executive Negotiation: Confidently negotiate enterprise-level deals with senior decision-makers.
• Cross-Functional Collaboration: Partner with product specialists across Document Cloud, Creative Cloud, Express, and Firefly to identify new opportunities.

What you need to succeed

• 3+ years of inside/outside sales experience, ideally in enterprise software, with a strong record of quota attainment.
• Proven success in managing and renewing Enterprise Agreements.
• Exceptional communication and relationship-building skills.
• Experience owning a territory from prospecting to closure.
• Strong forecasting and pipeline management capabilities.
• Proficiency in Salesforce and Microsoft Office Suite.
• Highly organized and adaptable in a fast-moving environment.
• Commitment to customer satisfaction and alignment with Adobe's core values
• Bachelor's degree (BS/BA) required.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunityemployer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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