Arabella's Guest Curator

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Located in the exclusive Nob Hill neighborhood and in the process of going through a complete reimagination, The Huntington provides guests with modern amenities and conveniences within a historic space. Guests can enjoy fine dining, a three level spa, beautiful rooms and suites as well as meeting and event spaces without ever leaving the property. The Huntington provides guests with the best location and amenities San Francisco has to offer.

A Career-Defining Opportunity: The Huntington - San Francisco's Living Legacy and Urban Estate on Nob Hill

The opening of The Huntington marks the reemergence of a Nob Hill icon, the first luxury hotel debut in San Francisco since 2022 and a defining moment in the city's renaissance. With renewed investment in culture, dining, and hospitality, San Francisco is actively restoring its place on the global stage. For the elite leader, this is a singular invitation to set the global standard for luxury and shape the future of hospitality in one of the world's most storied destinations.

At The Huntington, nearly a century of heritage and modern elegance converge in a reimagined urban estate envisioned by a world-class designer. The hotel will stand as San Francisco's cultural connoisseur, offering gracious accommodations, a signature restaurant, and the city's most luxurious spa.

To join this landmark opening is to take part in a milestone moment: setting the standard for ultra-luxury hospitality in San Francisco for a new generation. This project is being realized through a partnership between Highgate, a global leader in hospitality management and real estate investment, and Flynn Properties, one of San Francisco's most respected developers.

Arabella's at The Huntington

Arabella's is The Huntington Hotel's jewel-box bar - a nightly salon and closed-door cocktail affair for just twenty-five guests, shaped as much by energy and chance encounters as by what's in the glass. Curator of the Evening - Guest Relations - Cocktail Salonniere, The Guest Curator and Concierge is the living expression of that idea.

This is not a transactional hosting role. This role is center stage-the curator, connector, and main character of the room-bringing Arabella's to life each evening with personality and panache. Every arrival is treated as a personal greeting into a chic cocktail party. Every seating shapes the chemistry of the night.

Inspired by the spirit and story of Arabella Huntington, the Curator and Concierge embodies elegance, sophistication, and social fluency. Authority is felt, never announced. Timing is everything.

The Role: Hosting as Performance

This position calls for exceptional presence, charisma, and intuition. Many who excel here come from acting, performance, or other disciplines where awareness, voice, and physicality matter as much as words.

• Personally welcome each guest as an invited individual

• Shape the energy of the room by managing arrivals, pauses, and transitions

• Deliver Arabella's narrative and introduce guests to the experience

• Shape the mood and intimacy of Arabella's as a nightly cocktail party-never overexposing, overselling, or overcrowding

• Offer subtle check-ins without interrupting conversation

• Serve as a trusted, composed point of contact for high-profile and repeat guests

The Social Engine of the Salon

The Salon Host orchestrates the evening, reading the room and guiding its energy.

• Manage door control, pacing, seating flow, and waitlists to preserve intimacy

• Read guest energy, body language, and social cues to guide seating decisions

• Facilitate organic introductions between compatible guests when appropriate

• Orchestrate moments of delight and shared rituals

• Maintain constant awareness of VIPs, regulars, hotel guests, and priority patrons

• Discreetly manage expectations around access, timing, and availability

• Maintain guest notes, preferences, and return-visit awareness to deepen continuity

Hospitality, Operations & Collaboration

The Guest Curator and Concierge works in close coordination with the broader Huntington team to ensure seamless service and impeccable standards.

• Coordinate VIP arrivals with Front Desk, Hotel Concierge, Valet, F&B Guest Experience Manager, and hotel leadership

• Communicate clearly with bartenders and management throughout service

• Uphold brand standards related to presentation, language, and guest engagement

• Assist with opening and closing procedures specific to Arabella's

• Support food and beverage service as needed, ensuring grace and flow at all times

• High School diploma and/or experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Maintain a friendly and warm demeanor at all times.