Social Service Coordinator

Monument Health
flexible benefit account, paid time off, tuition assistance
United States, South Dakota, Sturgis
949 Harmon Street (Show on map)
Jan 16, 2026
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career"icon on your homepage. Primary Location Sturgis, SD USA Department STH Social Services Scheduled Weekly Hours 40 Starting Pay Rate Range $25.88 - $32.35 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary Responsible for collaboration with medical staff, residents, family and the Healthcare team by assessing, facilitating, planning and advocating for health needs on an individual basis resulting in quality, cost-effective outcomes. Establishes goals and priorities consistent with the mission and goals of Monument Health Senior Care, as well as meets requirements of applicable federal, state and local regulatory and/or accrediting bodies. This position serves as the Social Services Designee for Monument Health Senior Care. This position participates in the MDS and care planning process and well as coordination of admissions with the DON to the facility. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: Supportive work culture Medical, Vision and Dental Coverage Retirement Plans, Health Savings Account, and Flexible Spending Account Instant pay is available for qualifying positions Paid Time Off Accrual Bank Opportunities for growth and advancement Tuition assistance/reimbursement Excellent pay differentials on qualifying positions Flexible scheduling Job Description* Essential Functions: Completes assessments and other identified forms within the RAI process in a timely manner. Participates in care plan meetings, develops and documents care plan problems, and assists the interdisciplinary team in completing the MDS. Thoroughly documents assessments and care conferences accurately and timely, Develops a long-range plan for social work that focuses on the provision of high quality, cost-effective care for the patient that is consistent with the facility's strategic planning and provides input into the Center's planning process. Develops and maintains positive liaison partnership with community agencies, vendors, and services that could assist or supplement the therapy planned for patients on an ongoing basis. Directs social service Performance Improvement program and continuously seeks to improve the quality of care, institutes practice changes based on evaluation, supports interdisciplinary performance quality improvement efforts to improve patient care. Handles inquiries about facility; shares responsibility for coordinating admission of residents. Implements strategies and programs for social service care that are consistent with Monument Health's mission, vision, policies, goals, and objectives. Uses age specific criteria to assess patient needs and therapeutic approaches. Identifies psychosocial, historical, cultural and spiritual needs to assist in the development of the daily treatment and formulation of individual care plans of the patients. Optimize care coordination of assisted living facilities, physicians and community resources as necessary. Evaluates current treatment plan to identify barriers, determine realistic goals and objectives, and seek potential alternative in conjunction with the medical staff. Facilitate planning for patient/family needs to ensure a smooth transition for the resident to a lower level of care. Receives formal grievances from residents and families. Communicates concerns and/or findings to appropriate departments. Tracks resolutions provided by relevant department and resident/family satisfaction of resolution. Assist patients to maintain their sense of competency, identity and autonomy and prepares the patient to deal with the changes and the family to support the patient including education on Surrogate Decision Makers / Living Wills and Power of Attorney Submit resident review and preadmission screenings to Maximus for federal regulation compliance of the South Dakota PASRR program. Monitor for changes in residents' status that would require Maximus review and coordinate services recommended. All other duties as assigned. Additional Requirements Required: Education - Bachelors degree in Social Services or related field Preferred: Certification - Licensed Clinical Social Worker - South Dakota Department of Social Services Experience - 1+ years of Long Term Care Experience Physical Requirements: Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Job Category Patient Services Job Family Care Coordination Shift Employee Type Regular 64 Monument Health Sturgis Hospital Make a difference. Every day. MonumentHealthis an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.