Manager, Middleware

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

ITS Data Reporting and Application Middleware ( DREAM) manages the data warehouses, reporting tools and data access for administrative system reporting at UNC-Chapel Hill. The group also provides middleware services and database administration for enterprise applications. The reporting capabilities (which include Infoporte, Tableau and Tarheel Reports) enable faculty and staff to access data and present it in the form that is most useful for student, financial and human resources information.

This position is a 100% remote work arrangement, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside in North Carolina, within a reasonable commuting distance of their assigned duty station.

This position provides management support for the Java application server infrastructure, Learning Management system infrastructure, reporting ( SAS, lnforporte and Tableau), and Application Performance Monitoring. This position is responsible for strategic decisions about technologies used in support of the above systems. This position will also have supervisory responsibility for the team supporting each of these systems, including the full employee lifecycle.

This position also has responsibility for the front-facing web infrastructure for UNC Chapel Hill, including www.unc.edu, web.unc.edu, and sites.unc.edu along with all their hosted domains. This also includes the support for end user and departmental applications written in various languages supported on www.unc.edu, the package space under www.unc.edu, and the OpenShift environment, Carolina Cloudapps.

This position is responsible for operational security across all Data, Reporting Environments & Application Middleware ( DREAM) and makes recommendations and risk advisories to the Director as well as their senior staff and ITS Security. This role will also include being the DREAM Privacy Office liaison and serve as part of the DREAM Delegated Security Authority ( DSA) team.

This position further has responsibility for the ITS managed Splunk installation, which aggregates and indexes the logs from our servers and services, as well as many from campus units.

This position is responsible not just for developing and training the staff reporting to it, but for developing and training ITS and campus development and systems employees on the use of these tools.

Masters' and 2-4 years' experience; or Bachelors and 3-5 years' experience; or will accept a combination of related education and experience in substitution.

Ability to analyze and solve complex problems, as well as communicate technical information about problems to persons with a wide variety of levels of expertise. Demonstrated experience in security incident analysis. Strong communication skills and the ability to work well with others and lead group activities. Strong, broad technical knowledge to include system administration, networking, virtualized environments and storage solutions. Multiple years of demonstrated experience with log aggregation, container technologies, source code control systems and Kubernetes.

Demonstrated experience with the following technologies:

Previous experience with any software development and/or script writing is desired as it helps relate to the customers we support.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.