New 
Associate Director, Process Optimization - Clearwater, FL
 Lincare Holdings | |
 United States, Florida, Clearwater | |
 Jan 30, 2026 | |
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This employee is responsible for championing and developing a sustainable culture of continuous process improvement in all areas of the business.
* Responsible for executing business process improvement activities designed to drive revenue and margin, operational excellence, and best practice in key aspects of the business * improve the real result of key performance indicators JOB FUNCTIONS * Serves as an internal consulting leader to improve profitability and customer experience * Responsible for overall performance and leading strategies to improve performance, efficiency, and ROI as it relates to sales adjustments, revenue deduction, bad debt, and deletions across all lines of business * Designs, implements, and monitors internal controls and procedures to ensure the accuracy, completeness, and integrity of transactions and data * Effectively manages projects from discovery to implementation that result in financial and operational performance improvement for the company * Forward thinking to conceptualize and leverage technology and applications to support operational improvements and workflow * Analyzes large datasets to identify trends, anomalies, and variances from expected revenue, preparing detailed reports and actionable insights for senior leadership * Partners with various departments, including Billing, IT, Sales, Operations, and Compliance, to streamline processes, troubleshoot, and align practices * Leads, coaches, and develops a team of professionals and creates training programs for staff on revenue assurance protocols * Works collaboratively with business leaders to lead and develop a continuous improvement culture * Supports and challenges the status-quo in direction setting, prioritization, and delivery of activities * Develops presentations, summarized to the appropriate level (CEO, COO, RVPs, etc.) * Runs self-directed improvement projects delivering value to the organization | |