New

Complex Leisure Sales Manager

HEI Hotels & Resorts
life insurance, vision insurance, 401(k)
United States, Florida, Orlando
Dec 15, 2025
About Us The Courtyard Orlando Lake Buena Vista in the Marriott Village is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Courtyard is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Complex Leisure Sales Manager is responsible for driving revenue growth by securing and expanding accounts to ensure all revenue goals are achieved or exceeded. This role combines strategic market development with hands-on sales execution, ensuring the hotel maximizes market share and builds long-term partnerships across multiple business segments. Essential Duties and Responsibilities Develop and execute a strategic sales plan targeting travel manager, TMCs, consortia, OTAs, wholesale partners, and leisure agencies to achieve revenue and market share goals. Proactively solicit and manage high-value accounts through prospecting, presentations, site visits, negotiations, and contract execution. Maximize revenue by promoting all hotel services and amenities, tailoring proposals to client needs, and building long-term relationships. Manage account portfolios to ensure timely follow-up, accurate documentation, and seamless coordination with hotel operations for flawless service delivery. Represent the hotel at industry trade shows, consortia/agency events, community functions, and networking opportunities. Collaborate with revenue management and marketing teams to optimize business mix, set pricing strategies, and identify new opportunities. Actively participate in daily/weekly business reviews, forecast meetings, and strategic planning sessions. Achieve measurable sales goals including revenue contribution, new account acquisition, and market penetration targets. Perform other job-related duties as assigned. Qualifications and Skills 1+ years of progressive hotel sales experience. Demonstrated success in soliciting, negotiating, and securing contracts with major group accounts, consortia, and leisure partners. Strong knowledge of market trends, distribution channels, GDS systems, and competitive landscape. Proficiency with Microsoft Office, CRM platforms (CI/FDC, Opera, or similar), and sales intelligence tools (STR, Agency360, Cvent, etc.). Excellent communication, negotiation, and presentation skills with the ability to influence at all levels of client organizations. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $70,000.00 - $70,000.00 Annually Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.